Program Manager U.S. Supply Chain Center of Excellence

Company: United States Pharmacopeia
Location: Rockville
Posted on: June 25, 2025

Job Description:

Description Who is USP? The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the worlds leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide. At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health. USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific mindsregardless of backgroundto contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment. Brief Job Overview The Program Manager will oversee the planning, execution, and delivery of strategic programs that enhance supply chain resilience in support of USPs mission to build trust in the supply of safe and quality medicines. The Program Manager will be responsible for supporting internal cross-functional collaboration across all supply chain portfolios, leading the development and management of the U.S. supply chain stakeholders engagement plan, developing and maintaining supply chain work processes and procedures, serve as the coordinator of an internal Business Unit Team and the external USPs Supply Chain Advisory Board. This role requires skills in managing complex projects, cross-functional collaboration, and operational excellence to ensure timely delivery of program objectives This is a Fixed Term assignment for 4 Years How will YOU create impact here at USP? As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards. Additionally, USPs People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments. The Program Manager, U.S. Supply Chain Center will work closely with internal teams, external stakeholders, and global partners to ensure the CoEs programs deliver measurable impact, and will have the following responsibilities: Program Management o Manage the implementation of the workplans and operations of the USPs supply chain Center of Excellence. o Lead the coordination of the operations of the USPs Supply Chain Business Unit Team, facilitate cross-functional collaboration across USPs supply chain portfolios, and monitor supply chain programs progress, track key performance indicators (KPIs), and report on outcomes. o Develop detailed project plans, timelines, budgets, and resource allocation strategies to ensure successful program execution. o Collaborate with the USPs External Engagement team to develop and deploy communication resources on supply chain resilience programs and initiatives. Stakeholder Engagement o Lead the development and management of the U.S. supply chain stakeholders engagement plan. o Facilitate workshops, meetings, and events to promote best practices in supply chain management. o Manage the external Advisory Board and facilitate their engagement with USP initiatives. o Collaborate with Global External Affairs and External Communication teams on supply chain and CoE initiatives to ensure clear communication and stakeholder alignment. Work Processes and Procedures o Develop and maintain supply chain work processes and procedures. o Develop manuals and procedures to ensure consistency and efficiency in supply chain operations. o Support the development of supply chain tools and resources including knowledge hub, webpage, and communication resources. o Monitor and refine processes based on feedback and performance metrics. Data Analysis and Reporting o Develop data analytical tools to analyze program data to assess performance, identify gaps, and recommend actionable improvements. o Prepare comprehensive reports, presentations, and dashboards for leadership, stakeholders, and external partners. o Leverage data to support evidence-based decision-making and strategic planning. Who is USP Looking For? The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience: Bachelors degree i n Life Sciences, Public Health, Supply Chain Management, Business Administration, or related field. Minimum 5 years of program or project management experience , preferably in the pharmaceutical or health supply chain sectors. Proven ability to manage complex, multi-stakeholder initiatives. Strong communication, facilitation, and organizational skills. Additional Desired Preferences Masters degree in pharmacy or supply chain management. Strong computer and analytical skills, previous experience in data integration and AI in supply chain. Demonstrated ability to work both independently and as a member of a team, show initiative, solve problems, prioritize and handle multiple tasks simultaneously, meet deadlines, and remain calm under pressure. Excellent organizational, communication, and interpersonal skills. Proven ability to work in a team. Supervisory Responsibilities None, this is an individual contributor role. Benefits USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected. Compensation Base Salary Range: USD $86,000.00 $109,000.00 annually. Target Annual Bonus: % Varies based on level of role. Individual compensation packages are based on various factors unique to each candidates skill set, experience, qualifications, equity, and other job-related reasons. Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor. Job Category Project Management Job Type Full-Time

Keywords: United States Pharmacopeia, Washington DC , Program Manager U.S. Supply Chain Center of Excellence, Science, Research & Development , Rockville, DC