Agent (Part-Time)

Company: Pinkerton Consulting & Investigations, Inc.
Location: Washington
Posted on: November 22, 2021

Job Description:

The Agent will perform a variety of assignments including concierge-level, residential, or event security, response services, basic driving, and investigations.Essential Functions:

• Represent Pinkerton's core values of integrity, vigilance, and excellence.
  • Provide the client with concierge-level security at the company location and/or events;
    • Deescalate tense situations or individuals that may arise.
    • Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
      • Conduct quality investigations and complete investigative reports.
        • Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
          • Transport the client to and from company location and/or events.
            • Secure the client's residential perimeter;
              • Review CCTV, manage access controls, and respond to alarms, as needed.
                • Identify and escalate equipment deficiencies/failures.
                  • All other duties, as assigned.Education, Experience, and Certifications:High School Diploma or GED with law enforcement, military, and/or security experience. DC SPO, DCS PPS, and CCW, required.Competencies:
                    • Law enforcement, military, and/or security experience.
                    • Concierge-level customer service experience.
                    • Able to complete thorough and accurate investigations and reports.
                    • Access control systems, CCTV, and alarm monitoring experience.
                    • Strong problem resolution skills.
                    • Able to interact effectively at all levels and across diverse cultures.
                    • Solid verbal and written communication skills.
                    • Computer skills; Microsoft Office.Working Conditions:With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
                      • Must undergo and meet company standards for background and reference checks, drug testing, and behavioral selection survey.
                      • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
                      • Exposure to sensitive and confidential information.
                      • Ability to handle multiple tasks concurrently.
                      • Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
                      • Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
                      • Rapid and effective decision-making during unusual or emergency situations.
                      • Work in environments and under conditions that may require carrying authorized weapons and ammunition, the use of protective gear and devices, and/or awareness of personal safety.
                      • Seeing, hearing, speaking, and writing clearly in order to respond effectively to situations, communicate with employees and clients, observe and report incidents and direct others.
                      • Frequent sitting and/or standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
                      • Some lifting and moving up to 10 pounds and occasionally up to 25 pounds.
                      • Close and distance vision and ability to adjust focus.
                      • Travel, as required.Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.

Keywords: Pinkerton Consulting & Investigations, Inc., Washington DC , Agent (Part-Time), Sales , Washington, DC