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Sales Development Representative (SDR) - SaaS Human Services Platform (Remote - Southeast US + TX)

Company: Casebook PBC
Location: Washington
Posted on: November 22, 2021

Job Description:

Company Description

At Casebook PBC, our software makes people's lives better. Our company is committed to empowering community well-being through the delivery of adaptive, research-based and practice-driven technology. Designed to "help the helpers," our innovative and award-winning SaaS solutions help improve outcomes in human services.

Job Description


The Sales Development Representative (SDR) is typically the first person a potential prospect at Casebook will interact with as part of the sales process. SDRs help customers understand the value of Casebook and creating a great first impression. Daily activities will center around making outreach to new (cold) prospects and follow-ups with marketing-generated leads. Once the SDR has determined Casebook is a good fit for the prospective customer, the SDR will transition them to the appropriate Software Account Executive.

This role will cover GA, FL, TN, KY, WV, VA, NC, SC, DC, MD, IL, MO, TX, LA, AR, MS, AL and will be focused on SMB non-profit and state & local government accounts.

Provide a world-class experience for Casebook's prospective customers
Identify and make outreach to organizations that meet Casebook's ideal customer profile
Design and execute a prospecting plan that supports the regional Account Executive's territory plan and company revenue goals
Follow up on leads generated from marketing campaigns, conferences, and word-of-mouth.
Schedule demonstrations for qualified leads, create new records in the CRM, including detailed discovery (qualification) notes to assist in the sales cycle.
Occasional work travel (10% for company-wide events, conferences, team meetings)
Collaborate with all teams (marketing, pre-sales, product, customer success) to maximize lead generation potential
Meet challenging, achievable weekly goals and targets.

Salary plus incentivized commission for meeting assigned quotas.

Qualifications There are two potential hiring levels for this position:
SDR I: College degree or equivalent professional work experience. At least one year of full-time experience working with the general public by phone or in-person,
SDR II: College degree or equivalent professional work experience. At least one year of experience as a SDR or in software sales or two years working in a human services/social services role.
Comfortable talking with new people on the phone and by email
MUST have access to a connection fast enough for video and VoIP calls - anything less than 25mb can be challenging
Access to a workspace free of distractions during prospect calls and demos
Excellent listening skills
Ability to travel occasionally (10%) post-COVID
Experience with automated outbound sales tools (HubSpot & Outreach, a plus)
Fluent in spoken and written English
Team player, coachable, willingness to learn
Organized with strong time management skills
Legally allowed to work in the US

Additional Information

In addition to salary and sales commission, this position includes a full benefits package including employer funded health insurance for you and a spouse, 401k, and three weeks vacation time.

Everyone's career and life history are unique. If you don't meet all the requirements, let us know why you're the right person for the job along with your specific traits or experience that can help Casebook in its mission of improving outcomes in human services through technology.

Keywords: Casebook PBC, Washington DC , Sales Development Representative (SDR) - SaaS Human Services Platform (Remote - Southeast US + TX), Sales , Washington, DC

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