Commercial Sales Manager
Company: AutoZone, Inc.
Location: Bladensburg
Posted on: April 10, 2021
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Job Description:
SUMMARY: The Commercial Sales Manager is responsible for driving
the commercial sales within their AutoZone location. The CSM
develops and maintains positive relationships with commercial
customers by managing the acquisition and delivery of products,
providing ongoing customer service, and maintaining expert
knowledge on parts and inventory. The CSM exceeds customer's
expectation by delivering WOW! Customer Service to all AZ
Commercial accounts by Living the Pledge everyday.
RESPONSIBILITIES: + Achieve growth and hit sales targets by
successfully maintaining and developing commercial sales. Develop
new accounts through face to face and telephone contact with
potential customers + Act as the primary contact for commercial
customers; Actively maintain open lines of communication between
AutoZone and commercial customers + Ensure efficient delivery of
products by planning delivery routes and managing drivers. Ensures
appropriate delivery documentation is generated for each delivery +
Act as a consultative partner to commercial customers by
maintaining expert knowledge on automotive parts and industry;
Conduct research to guarantee the customer is offered the 'right
part for the right price' + Maintain records and billing for
commercial accounts; processes returns and reconciles accounts +
Visits commercial accounts and ensures accounts are serviced and
deliveries are made as promised. Contribute to the AutoZone
'one-team' environment by assisting customers and AutoZoners with
various aspects of the business + Build and maintain strong
relationship with management team. Assists with training and
developing drivers, commercial specialist, and other AutoZoners as
directed by the SM or DM + Maintains a safe working environment
while ensuring AutoZoners are implementing those practices
including PPE (Personal Protective Equipment) + Follows proper
accident and claim procedures. Complies with safe driving rules and
procedures and ensures all Commercial Zoners have approved driver
status + Properly maintains vehicle(s) and takes the necessary
steps to report vehicle maintenance issues. REQUIREMENTS: + High
School Diploma or equivalent + Basic knowledge of automotive parts
is required + Effective leader with excellent communication skills,
strong decision making abilities, and excellent selling skills +
Ability to lift, load, and deliver merchandise + Ability to work a
flexible schedule to meet the business needs, including holidays,
evenings and weekend shifts
Keywords: AutoZone, Inc., Washington DC , Commercial Sales Manager, Sales , Bladensburg, DC
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