Member Service Representative
Company: Sparks Group
Location: Mc Lean
Posted on: May 24, 2020
/Company: Sparks Group has partnered with a fast growing tech
company who is seeking Member Service Representatives to assistance
in providing excellent service and support to their customers. If
you are passionate about providing customer service then APPLY NOW
or call 703-821-1911 for more information Ideal candidates will
have excellent communication skills and technical knowledge.
Responsibilities: Provide timely, accurate and efficient service to
our customers via email and live chat. Verify member identification
and follow verification procedures. Work with other members to
troubleshoot verification issues and provide a working solution.
Qualifications/Background Profile: 6 months in customer service
based role, Initial training to be on-site subject to official
guidance from a state authority requiring closing of the premises
Intermediate to advanced computer skills; including proficiency
with internet and search engines, operating systems, and browsers;
effective manipulation of multiple screens simultaneously.
Demonstrate excellent written, verbal and interpersonal skills.
Projects a competent, enthusiastic and empathetic demeanor with
customers. Strong interpersonal and communication skills; both
spoken and written. Ability to execute multiple tasks
simultaneously in a fast-paced, high-volume work environment. A
passion for delivering an excellent customer experience.
Flexibility and reliability to work nights, weekends and holidays
as needed. Must possess a can-do attitude and strong work ethic.
Strong initiative, drive to succeed, and time management skills
Excellent attention to detail, spelling, and multi-tasking
abilities. Outgoing, energized, and the ability to build great
customer relationships. Qualified candidates should send their
resume AND call Sparks Group for additional details. Please note,
resume must include a valid email address in order to be
considered. We look forward to discussing your background, your
current job search, and your potential career path with Sparks
Group Sparks Group is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, age, pregnancy,
citizenship, family status, genetic information, disability, or
protect veteran status.
Keywords: Sparks Group, Washington DC , Member Service Representative, Sales , Mc Lean, DC
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