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Support Technician

Company: Privacy and Secure Communications Firm
Location: Arlington
Posted on: August 17, 2019

Job Description:

Support Technician Job Description:--The ideal candidate should be comfortable working in a fast-paced environment, fueled primarily by 5 hour energy and protein powder.--As part of the application process, please submit your favorite meme.--Key SkillsA solid understanding of networking, and how infrastructure services interact (e.g. DHCP, DNS, VPN, VLANs, routing)Strong problem solving and troubleshooting abilitiesAbility to prioritize, assess risk, organize and execute quickly and efficiently in a dynamic----environment with ever-changing and competing demandsExcellent written and oral communication skills, interpersonal, organizational and time management skillsDetail-oriented and able to work independently in an unstructured and fast-paced environmentProven ability to pick up issues quickly, to articulate complex matters clearlyStrong project planning, problem-solving, and analytical skillsRespond to users via help desk ticketing systemsExcellent customer support skillsConfigure and maintain servers, VoIP Phones, mobile phones, laptops, Apple devices, and other networking devicesExcellent Linux knowledgeAct as part of an on-call rotation and respond to outages as needed Services to be familiar with:--------------Linux (Debian)------------MacOS & iOS devices------------Office Suite------------OpenVPN------------OpenStack------------NextCloud------------Mattermost------------SIP & XMPP services Basic Qualifications:--------------High School Diploma & clearly demonstrated passion for technology and learning------------CompTIA A+------------Occasionally lift/pull up to 50lbs independently------------Minimum SECRET security clearance - current and fully adjudicated----Preferred Qualifications:--------------College Degree in a related field, or comparable educational experience------------2 years of experience as a System Administrator------------CompTIA Network+------------CompTIA Linux+------------CompTIA Security+------------Microsoft This firm is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.--Job Location(s): Washington, DC Metro Area--Security Clearance: Minimum SECRET security clearance - current and fully adjudicated--Job Category: Experienced Professional--City: Washington--State: DC--Virtual: No----Req Type:--Full-Time

Keywords: Privacy and Secure Communications Firm, Washington DC , Support Technician, Professions , Arlington, DC

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