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IT Support Technician

Company: Case Design Remodeling Inc.
Location: Bethesda
Posted on: January 15, 2019

Job Description:

Case Design/Remodeling, Inc. was ranked as one of the top places to work in DC by The Washington Post. Case Design/Remodeling was started in 1961 by Fred Case and during its 57 years in business Case Design/Remodeling, Inc. has grown to become the Washington area's largest full-service residential remodeling company. We have an opportunity for an Information Technology Support Technician to join our growing team. Job Description The Information Technology Support Technician will primarily work out of our Bethesda, MD headquarters. Weekly travel local travel to our other office locations is required. The individual that will fill this opening will support our team members with their technical issues. Contact with the users will be in person, as well as via phone and email. Therefore, exceptional customer service and communication skills are a must. A good general understanding of technology, a strong desire to learn, the aptitude to figure things out without a lot of oversight, and the ability to work successfully on a team is also required. We are looking for an individual with real world experience in:

  • Windows Server Administration 2008 and 2012 (File Server, Active Directory, Printer Server, DNS, DHCP)
  • Multi-function and large format printer Installation, user guidance, and troubleshooting
  • VoIP phone setup, administration, and troubleshooting
  • CAD Software (20-20, Sketchup, and VectorWorks) installation, configuration, user guidance, and troubleshooting
  • Supply inventory and ordering
  • Workstation imaging, OS and software installation, configuration, deployment, and troubleshooting
  • Microsoft Office user guidance, setup, and troubleshooting
  • Workstation software updates using deployment technology, such as WSUS and PDQDeploy
  • Anti-Virus and Anti-Malware administration
  • Microsoft Dynamics CRM 2016 administration
  • Hardware and peripheral deployment
  • Mobile Device Management (iPads, iPhones, etc.)
  • Network administration, configuration and troubleshooting (TCP/IP, Wireless)
  • Windows 7 and 10, administration and configuration experience.
  • MUST HAVE RELIABLE TRANSPORTATION (own vehicle)
  • Ability to work occasional weekends and evenings Benefits Include:
      • Full time - Monday through Friday work schedule
        • Competitive pay and compensation plan
        • Health insurance / Dental Insurance / Life Insurance plan
        • 401(K) / Flexible spending plan
        • Paid holidays and generous PTO Plan To apply send your resume along with salary requirements to - provided by Dice Windows Server Administration 2008 and 2012 (File Server, Active Directory, Printer Server, DNS, DHCP)

          Keywords: Case Design Remodeling Inc., Washington DC , IT Support Technician, Professions , Bethesda, DC

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