Training Support Analyst
Company: ABBTECH Professional Resources
Posted on: September 19, 2023
Training Support Analyst
# of vacancies: 1
U.S. Citizens and GC Holders only
Start date: 10/02/2023
Job duration: 12 months (expected)
Hours per week: 40
The ideal candidate is a DC Resident with 1-2+ years of proven work
experience as an IT Trainer, Technical Trainer, or similar role,
and 1-2+ years of experience designing technical course material
and familiarity with web-based learning platforms and modern
educational techniques. Additional certification in training (e.g.,
Certified Technical Trainer) is a plus.
The role is a HYBRID assignment with 3 Days a week onsite at 200 I
Street, SE, Washington, DC 20003.
Position Description: The DC Office of the Chief Technology
Officer's (OCTO) Digital Services Team is looking for an
experienced Training Support Analyst to assist the Digital
Enablement Program. The Training Support Analyst will process
enrollments and answer routine inquiries regarding courses,
schedules, and locations. Uses database platform to enter data and
produce reports on training statistics, inventory levels or
assessments of the programs and instructors. Provides wide-ranging
technical and operational support in the design, development,
promotion, and evaluation of training and related initiatives,
programs, and events. Additionally, the Training Support Analyst
creates and edits knowledge articles to share information across
the organization within the Platform Knowledge Base.
The Assistant Training Analyst duties include:Create surveys or
tests to evaluate an organization's training needs
Assists with developing new training curriculum for computer
systems or technology
Create new training materials including presentations, handouts and
Design activities or lessons to teach certain technical skills
Revising current training courses or curriculum
Assist training courses or presentations
Evaluating the effectiveness of a training program by using surveys
Providing feedback to professionals to improve their technical
Learning about new software programs or technology
Assist managing Digital Services Training program calendar
Assist with editing and presenting PowerPoint presentations.
Perform all necessary administrative functions training events
Utilize Teams channel or CIO meetings to disseminate training
information throughout the organization.
Enter course trainings in Learning Management System (LMS)
Performs other related duties as assigned.
Responsibilities:Excellent verbal and written communication
Strong presentation skills.
Excellent organizational skills and attention to detail.
Ability to evaluate and research training options and
Ability to design and implement effective training and
Excellent time management skills with a proven ability to meet
Proficient with Microsoft Office Suite or related software.
ABBTECH is an EOE/Minorities/Women/Disable Individuals/Veterans
Keywords: ABBTECH Professional Resources, Washington DC , Training Support Analyst, Professions , Washington, DC
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