UX Designer, Senior Consultant

Company: Guidehouse
Location: Gaithersburg
Posted on: May 28, 2023

Job Description:

Job Family:Digital ConsultingTravel Required:NoneClearance Required:Ability to Obtain Public TrustWhat You Will Do:Guidehouse is seeking a highly motivated, creative and inspirational User Experience Designer to build and drive best-in-class user experiences while providing strategic direction for all aspects of user experience design.User Experience (UX/UI) Senior Consultants are instrumental in creating impactful digital experiences and products for our commercial and public sector clients. They advise our clients on user experience and customer engagement strategy. User Experience Designers lead client engagements through end-to-end design and development of digital products, including websites, applications, and other interactive touchpoints. Depending on the specific project and client need, designers may be asked to work in a diverse set of focus areas, including customer experience, human-centered design, user experience design, user interface design, change management, requirements management, and/or project management. Designers are also expected to provide strategic consultative support to client engagements, including business analysis, communication planning, stakeholder engagement, strategic planning, process improvement, and performance management to deliver top-notch products.Candidates will be evaluated on their experience and ability to delivery on client projects and on core consulting skills, including:Client Delivery

• Ability to identify and develop solutions to meet client needs
• Ability to build solid relationships and become a trusted advisor to clients
• Maintains awareness of client environment, culture, challenges, and areas for improvement
• Maintains external environmental awareness of legislation, regulations, and policies that may impact the client
• Demonstrates flexibility in prioritizing and completing tasksCore Consulting Skills
  • Ability to structure and develop quality client deliverables
  • Demonstrate a depth of analysis and critical thinking
  • Demonstrates ability to leverage and tailor various industry methodologies and frameworks to the needs of clients
  • Leads teams and develops junior staff
  • Experience participating in business development opportunities and pursuitsResponsibilities
    • Lead or Support Experience Design Workstreams (50%)
      • Define, lead, and manage workstreams as part of a larger engagement
      • Develop work products from start to finish (from brainstorming and framework development to final edits and end-product) based on client requirements
      • Lead user research, using quantitative and qualitative methods
      • Create wireframes, mockups, and prototypes
      • Lead usability testing through interviews, surveys, card sorting, and other techniques
      • Understand and communicate user accessibility concepts and best practices
      • Conceptualize and execute data collection, analysis, and reporting
      • Develop impactful visualizations, presentations, and client briefs
      • Support Client Engagement & Consulting Activities (40%)
        • Provide consultative input and guidance for both design-related and non-design-related topics by learning about client specific subject matter and applying it to work
        • Participate in requirements elicitation and elaboration, providing an experience design point of view and recommendations
        • Develop trusted relationships with clients
        • Develop communications for internal and external client stakeholders
        • Provide weekly status updates on project progress to project manager and/or client
        • Support team and firm growth (10%)
          • Support business development activities, including creating marketing collateral, writing and reviewing proposals, and participating in sales meetings as subject matter experts (SME)
          • Write thought leadership, including white papers and research briefs on a variety of topics
          • Present solutions to both internal and external stakeholders to build individual network and increase opportunities to grow business by expanding capabilities for specific practice areas
          • Exemplify Professionalism & Teamwork
          • Understand firm capabilities and solutions
          • Lead with quality, including creating high quality work products and deliverables
          • Provide guidance and feedback to team membersWhat You Will Need:
            • Ability to obtain a minimum Secret security clearance.
            • 3 years experience with Bachelor's degree (4yr college degree)
            • Portfolio demonstrating samples of work - resumes without portfolio links will not be considered
            • Knowledge of experience design concepts, including journey mapping, interviewing, and digital design
            • Experience developing presentations, managing project plans, conducting research, and making recommendations for process improvement
            • Demonstrate flexibility in prioritizing and completing tasks
            • Advanced Experience with user interface design & prototyping software, such as Figma, Miro, Sketch, InVision
            • Professional Skills: Demonstrated critical thinking, attention to detail, comfort with ambiguity and unstructured situations, and strong communication skills
            • Ability to travel up to 20%, if required as part of client engagement
            • The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described
            • Compensation may vary based on education, skills, experience and location.
            • This is an exempt level role that may require more than 40 hours of work per week
            • Selected Candidate must be able to work Eastern Standard Hours
            • US Citizenship is contractually required for this roleWhat Would Be Nice To Have:
              • 2+ years of user experience design and/or user interface design experience (UX/UI)
              • Experience working on technical or software development projects and/or experience in a consulting environment.
              • Experience working with the Federal Government or experience working with commercial clients in a highly regulated industry such as Health Care, Financial Services, Life Sciences, or Energy/Utilities
              • Professional Certifications in User Experience Design, Human Centered Design, or Design Thinking
              • Certified Scrum Master (CSM) or other Agile certifications (PMP, PMI-ACP, SAFe)The annual salary range for this position is $77,500.00-$155,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:
                • Medical, Rx, Dental & Vision Insurance
                • Personal and Family Sick Time & Company Paid Holidays
                • Position may be eligible for a discretionary variable incentive bonus
                • Parental Leave and Adoption Assistance
                • 401(k) Retirement Plan
                • Basic Life & Supplemental Life
                • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
                • Short-Term & Long-Term Disability
                • Student Loan PayDown
                • Tuition Reimbursement, Personal Development & Learning Opportunities
                • Skills Development & Certifications
                • Employee Referral Program
                • Corporate Sponsored Events & Community Outreach
                • Emergency Back-Up Childcare Program
                • Mobility StipendAbout GuidehouseGuidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Keywords: Guidehouse, Washington DC , UX Designer, Senior Consultant, Professions , Gaithersburg, DC