IT Support Technician
Company: Regency Management Services, LLC
Location: Brandywine
Posted on: January 27, 2023
Job Description:
Job DescriptionThis I.T. - Support -technician -is responsible
for assisting with installing and troubleshooting PC hardware,
software, networks, etc.. In addition to maintaining the company's
computer services and equipment. The IT Tech Support -duties -can
include but are not limited to:
- Troubleshooting to detect and solve technical problems
- Installing or updating required hardware and software
- Recommending computer products or equipment to improve company
productivity.
- Additionally trouble shooting and setting up PC's, networks,
routers, etc.
- Migrate current store locations over to our corporate network
(This includes changing the network configurations of all devices
as well as possibly installing additional equipment like servers,
VOIP phones, network switches, etc.)
- Additional duties as required by Manager/Supervisor.
- As necessary, support employee training on systems and software
use Qualifications To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
- Must have a basic understanding of computers, printers, network
switches, routers, servers, wifi access points, network cabling,
etc.
- Must demonstrate working knowledge of Microsoft Windows
- Microsoft Server experience is a plus
- Able to work independently
- Strong interpersonal skills and ability to work in teams
Education and Experience High School Diploma or equivalent required
Bachelor Degree in IT or a related field preferred A minimum of one
year of help desk and IT support in a fast-paced setting Prior
customer service experience a plus Travel This full time position
will be based out of our Brandywine, Maryland facility but will
require travel to our stores throughout the local regional area.
Why Work for us--- We offer comprehensive benefits:
Medical/Dental/Vision/Short Term Disability/Long Term Disability
and 401k Plan A culture that promotes healthy work/life balance
Amazing employee discount - -
Keywords: Regency Management Services, LLC, Washington DC , IT Support Technician, Professions , Brandywine, DC
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