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Systems Analyst

Company: GovCIO
Location: Fairfax
Posted on: May 16, 2022

Job Description:

Company Overview

GovCIO is a team of transformers-people who are passionate about transforming government I.T. We believe in making a difference by developing digital strategies and delivering the technology-related innovation governmental operations that improve the citizen experience every day.

But we can't do it alone. We welcome and nurture an inclusive and diversified work culture. Because different backgrounds, experiences, abilities, and perspectives make us better decision-makers, problem solvers, and creators. We're changing the face of I.T. - from our diverse staff to the end-products we develop. And we're excited to expand our team. Are you ready to be a transformer?

Responsibilities

Coordinates with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls. Provides technical/functional expertise in identifying, evaluating, developing, and supporting systems. They have the business knowledge and perspective of a particular business and the IT needs of that customer. Requires knowledge of computer system capabilities, business processes, and work flows. May also be functional experts in financial, program control or logistical areas.

1. Supports operations and maintenance of on-premises and cloud-based systems that are COTS-based and custom developed2. Analyzes ServiceNow tickets and assists with triage through front-end and back-end validation including running and scripting database queries3. Analyzes business and technical processes to formulate and develop new and modified business information processing systems.
4. Interfaces between systems architects/programmers and users located in a specialized area to ensure that information technology designs meet the needs of the end users within an organization.
5. Documents product/service requirements and develops test procedures to ensure user requests are carried out.
6. Interacts with testing requirements to ensure traceability and test coverage.
7. Requires general-logic knowledge of system capabilities without necessarily the ability to program.

Qualifications

Bachelor's with 2 - 5 years (or commensurate experience)

Required Skills and Experience

  • Experience with data analysis methods that result in data fixes
    • Experience with Oracle databases
      • Experience writing and running PL/SQL
        • Experience with triaging and troubleshooting trouble tickets reported by users and providing updates to team members and customers
          Preferred Skills and Experience
          • Experience supporting Azure cloud-based systems
            • Experience with Microsoft Dataverses
              • Experience working in an agile environment and utilizing Kanban methodology
                Salary: $90,000 - $98,000

Keywords: GovCIO, Washington DC , Systems Analyst, Professions , Fairfax, DC

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