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Business System Analyst III

Company: Change Healthcare
Location: Washington
Posted on: November 22, 2021

Job Description:

Business System Analyst IIIWhat will I be responsible for in this job? (brief summary of the role)Business System Analyst 3 needed to interact and provide high-level technical support to customers for the Revenue Performance Advisor (RPA) product for hospital, physician, and submitter groups nationwide. -Daily tasks will include the responsibility for overseeing complex and technical related customer support issues, customer escalations, onboarding new payer connections to RPA, providing product assistance, creating processes and documentation, researching high customer claim rejection rates, and researching issues that need out of the box thinking and analysis to determine what might be the root case. -The Business Analyst will serve as a liaison between the customer and internal team members, working directly with internal development teams, customer IT teams, as well as external payers and vendors.Qualified candidates must demonstrate strong technical, troubleshooting, and multi-tasking skills, along with a high-level of interpersonal and customer service skills. Must be able to handle and work with multiple projects and customers concurrently, be self conscious of their assigned tasks, and be able to resolve issues in a timely fashion. -Must be able to rely on and closely follow pre-established instructions, procedures, guidelines, and at times out of the box thinking to successfully perform the functions of the position. -Applicants must be self motivated, willing to learn and adapt, and eager to succeed and advance in a team environment.What are the requirements?3 to 5+ years experience or a BA/BS/Masters degree in Healthcare Information or similar related Healthcare fieldsKnowledge of patient eligibility process, ANSI X12 file formats requiredStrong technical, logic, and analytical skills requiredStrong written and verbal communication skills requiredHealthcare insurance knowledge or experience a requiredStrong customer service and multi-tasking skills requiredStrong organizational and time management skills preferredHealthcare insurance knowledge or experience a requiredExperience with specific Hospital Information Systems a plus#li-remoteJoin our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!-COVID MandateAs a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination.- As such, we are requiring all U.S. new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment.-As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. -All accommodation requests will be carefully considered but are not guaranteed to be approved.-Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information,- national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at .If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com-with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.Click here -to view our pay transparency nondiscrimination policy.California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood-.Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Keywords: Change Healthcare, Washington DC , Business System Analyst III, Professions , Washington, DC

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