IT Field Technician
Company: Prism, Inc.
Location: Washington
Posted on: April 10, 2021
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Job Description:
Job Description:-- Provides client consulting and training on
the interfacing and use of the network facilities and computer
systems.-- Plans and leads computer network initiatives within area
of responsibility.-- Proficient in setup, configuration and
Operations and Maintenance of Server Hardware/OS Proficient in
setup, configuration and Operations and Maintenance of Backup
Hardware/software (e.g. - HP Tape Libraries)-- Proficient in setup,
configuration and Operations and Maintenance of Computer systems.--
Provide VIP support for Agency Headquarters personnel Researches,
evaluates, and recommends new computer network equipment and
technologies.-- Analyzes current products and recommends
changes/upgrades to senior management.-- Collaborates with other
technical staff and management in the testing of new software,
computer systems and network technologies.-- Utilizes monitoring,
performance analysis, network management, software and hardware
equipment to troubleshoot and isolate problems, gauge network
performance, and trace data and protocol activity.-- Maintains
timely and complete documentation of all daily and project work,
using standard methods and procedures.-- Devises solutions to
complex operational problems within the capacity and operational
limitations of installed equipment.-- Develops and executes
contingency plans for network software and hardware failures
including isolated and major outages.-- Diagnoses and repairs
problems in a manner that prevents future errors and problems.--
Provides internal consulting, technical guidance, information and
support to application developers, computer operations, workstation
support, company management and departmental clients.-- Keeps
abreast of relevant technologies and maintains selected technical
certifications.-- This is a customer facing position and such this
candidate must have the ability to directly interface with clients,
customers, and vendors.Day to Day: Mission critical, 24x7x365
environment - Daily Activities
Keywords: Prism, Inc., Washington DC , IT Field Technician, Professions , Washington, DC
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