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CONSULTANT

Company: Hcl Technologies
Location: Washington
Posted on: February 25, 2021

Job Description:

NOT JUST A GREAT PLACE TO WORK
A PLACE TO DO GREAT WORK JOB DESCRIPTION Business Line FT - CONSULTANT - Washington Job Summary LOCATION: Washington DESIGNATION: CONSULTANT QUALIFICATION: 1. TECHNOLOGY SKILL REQUIREMENT:
BI Informatica Data Privacy Management (DPM)/Secure at Source, Test Data Management (TDM) and Static and Dynamic Data Management (DDM).
2. QUALIFICATION / EXPERIENCE REQUIRED

Educational Qualifications and Experience:
--- Education: Master's degree in Computer Science, Management Information, or Electrical Engineering
--- Role Specific Experience :7+ years strong implementation experience with Informatica DPM, TDM, DDM and other Privacy Management Tools
--- Experience with various on prem and cloud databases and a strong knowledge of data analysis using SQL
--- Extensive experience in establishing operational framework for Informatica based tasks

Required Skills/Abilities:
--- Good communicating and presentations skills, both verbal and written, with all levels of Bank staff
--- Ability for disciplined and detail oriented work
--- Demonstrated ability to work under pressure in a demand driven environment
--- Exhibit Initiative, resourcefulness, and flexibility to deal with issues
--- Ability to prioritize workload and balance conflicting demands
--- Ability to train in-house resources

Desired Skills/Abilities (not required but a plus):
--- Strong ESB and Java experience for REST services integration
--- Broad Knowledge of data privacy concepts
(1.) To adhere to quality standards, regulatory requirements and company policies (2.) To provide support for on call escalations and doing incident and problem management (3.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team (4.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (5.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

Keywords: Hcl Technologies, Washington DC , CONSULTANT, Professions , Washington, DC

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