WashingtonRecruiter Since 2001
the smart solution for Washington DC jobs

Service Desk / Help Desk Analyst - Sec+ and active TS/SCI clearance

Company: General Dynamics Information Technology
Location: Washington
Posted on: September 16, 2020

Job Description:

Type of Requisition: Regular

Clearance Level Must Currently Possess: Top Secret/SCI

Clearance Level Must Be Able to Obtain: Top Secret/SCI

Suitability: Yankee White

Public Trust/Other Required:

Job Family: Systems Administration

Job Description: ? GDIT seeks Service Desk Technician Rock Stars! ? OPPORTUNITY : Service Desk Technician SECURITY CLEARANCE: Active TS/SCI - most recent investigation must be within the last 51 months. LOCATION : Washington, DC EDUCATION : BS/BA , highly desired YEARS OF EXPERIENCE : 2-6 years of helpdesk experience CERTIFICATIONS : Active Security + required

DUTIES INCLUDE ? Provide program support as a Tier 1.5 Service Desk Technician ? Provide excellent customer service and quick resolution of technical issues for customer via, chat, email and shoulder tap. ? Support Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of desktops, notebooks, printers, iPads, and associated peripherals.

? Troubleshoot and resolve issues involving Microsoft Windows, desktop applications, collaboration tools, shared drives, email, and other technologies. ? Support Microsoft Office 365 and Active Directory products ? Use ServiceNow to document solutions clearly and accurately so that resolutions are pushed to the lowest level.

? Responsible for the overall management of specific task assignments, ensuring that the technical solutions and assigned schedules are promptly completed. ? Documents and tracks customer incidents and requests via ticketing management system, updating troubleshooting and resolution efforts, and efficiently escalating tickets to appropriate teams when applicable ? Configures and installs desktop and laptop computers following standard procedures, isolates and resolves issues with individual workstations, answers user questions about hardware and software, and completes special projects and assignments.

***This service desk is open 24/7/365. Once hired, you may be required to work different shifts, including 2nd and 3rd shifts, possible for the first couple of months.

#GDITpriority

Scheduled Weekly Hours: 40

Travel Required: 10-25%

T elecommuting Options: Telecommuting Not Allowed

Work Location: USA DC Washington

Additional Work Locations:

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Keywords: General Dynamics Information Technology, Washington DC , Service Desk / Help Desk Analyst - Sec+ and active TS/SCI clearance, Professions , Washington, DC

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


OTR Dedicated Truck Drivers for Walmart Wanted!
Description: WALMART TRANSPORTATION is Hiring OTR CDL-A Drivers. Walmart wants to help you find your place - a stress-free, flexible work environment where drivers are treated with respect. A place where a well-deserved (more...)
Company: Walmart
Location: Charlottesville
Posted on: 09/25/2020

SHUTTLE DRIVER - $25 Per Hour - Immediate, Seasonal
Description: br br SHUTTLE DRIVER br br EXTREMELY LOCAL WORK br GREAT PAY PACKAGE br GREAT ANNUAL LONGEVITY BONUS br GREAT EMPLOYEE REFERRAL BONUSES br br br Take
Company: Premier Transportation
Location: Charlottesville
Posted on: 09/25/2020

CDL-A Teams: NEW $30,000 SIGN ON BONUS/SPLIT!.
Description: CDL-A Teams: NEW 30,000 SIGN ON BONUS/SPLIT LIMITED TIME ONLY / Only 3 Months Experience Required Team Drivers: HUGE 30,000 Sign On Bonus/split with TONS of miles Your team can earn up to 175,000 (more...)
Company: US Xpress
Location: Leesburg
Posted on: 09/25/2020


CDL-A Flatbed Lease Purchase Truck Driver Opportunities
Description: 100 Flatbed-100 WelcomeHave you ever dreamed of running your own trucking business Now s your chance to make that
Company: WTI Transport
Location: Charlottesville
Posted on: 09/25/2020

OTR CLASS A TRUCK DRIVERS Average 14K A Week
Description: br br CLASS A TRUCK DRIVERS AVERAGE 1,400 A WEEK AVERAGE 73,000 A YEAR br br Drive with Shenandoah and become part of something truly special. br br Join us in work that makes a difference (more...)
Company: Shenandoah Growers
Location: Charlottesville
Posted on: 09/25/2020

CDL-A Team Truck Drivers
Description: Job Description: 10 10 LIMITED TIME U.S. Xpress is offering great Dedicated Openings for CDL A Team Drivers
Company: U.S.Xpress
Location: Leesburg
Posted on: 09/25/2020

CDLA Team Truck Driving Jobs: Earn up to 80 CPM!
Description: Job Description: 10 10 Team Drivers: HUGE 30,000 Sign On Bonus/split with TONS
Company: U.S.Xpress
Location: Leesburg
Posted on: 09/25/2020

CDL-A Team Truck Drivers
Description: Job Description: 10 10 LIMITED TIME U.S. Xpress is offering great Dedicated Openings for CDL A Team Drivers
Company: U.S.Xpress
Location: Burke
Posted on: 09/25/2020

Commercial Team Truck Driver Jobs
Description: Job Description: 10 10 Team Drivers: HUGE 30,000 Sign On Bonus/split with TONS
Company: U.S.Xpress
Location: Leesburg
Posted on: 09/25/2020

Class A CDL Team Truck Drivers: Earn up to 80 CPM!
Description: Job Description: 10 10 Team Drivers: HUGE 30,000 Sign On Bonus/split with TONS
Company: U.S.Xpress
Location: Charlottesville
Posted on: 09/25/2020

Log In or Create An Account