IT Support Technician
Company: Metro Systems Inc
Location: Washington
Posted on: May 21, 2020
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Job Description:
MSI is seeking an IT Support Technician to support our client in
Washington, DC. Overview Advanced troubleshooting skills (network,
hardware and browser-based software). Must be able to communicate
technical information in an easy to understand manner. Provide
end-user software training. Assist in writing technical documents
which include capturing defects, Knowledgebase Articles, and User
Guides. Setting up and configuring peripheral computer equipment at
end-user workspaces as needed (e.g., computers, monitors,
keyboards, mice, printers, barcode readers, RFID scanners, PIV
readers). Qualifications CompTIA A+ strongly desired. Testing
software applications as part of the development lifecycle.
Gathering requirements for software modification. Defining andor
generating reports using off-the-shelf reporting software.
Knowledge of basic server principles (services, recycling, TCPIP).
Basic knowledge of hosting websites under IIS. Must be able to walk
between primary work location and end-user locations on a regular
basis as it will be required to handle transportation of peripheral
computer equipment. On-call support required for emergencies.
Keywords: Metro Systems Inc, Washington DC , IT Support Technician, Professions , Washington, DC
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