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Bus Process Analyst, Sr-Bethesda Maryland

Company: Abbtech Professional Resources
Location: Bethesda
Posted on: February 16, 2020

Job Description:

Job Description: This family is responsible for defining and developing business processes, policies, roles and responsibilities, and performance metrics. Conducts analysis of business processes: current state analysis, gap analysis, benchmarking, best practices identification, organizational assessment, and other related tasks. Takes project from original concept through final implementation. May coordinate with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls. Plans and implements process improvements, including: future state design, change management, and transition planning. Conduct client interviews. May deliver presentations and training courses including measurement, analysis, improvement, and control. May perform cost and benefit analysis. Interfaces with all areas of project including customer, computer services, and client services. Client may be internal or external to company. (It should be understood that this is not intended to be a detailed nor comprehensive description of any individual employee's job content. Managers set the specific duties and responsibilities for each employee). SCOPE: Receives assignments in the form of objectives and establishes goals to meet outlined objectives. Work is reviewed by Business Process Consultants to measure meeting objectives and schedules. PROBLEM COMPLEXITY: Works on diverse tasks where analysis of client's data requires an evaluation of various factors. Exercises independent judgment within broadly defined practices and policies in selecting methods, techniques and criteria for obtaining results. IMPACT: May contribute to the development of organization's goals and objectives. Decisions or failure to achieve results may cause delays in schedules. LIAISON: Frequently interacts with customers and functional peer groups. Interaction normally requires the ability to gain cooperation of others, oversee production, and maintain work schedules. FREEDOM TO ACT: Works under direction. Normally receives some instruction on routine work, general instructions on new assignments. May determine methods and procedures on new assignments. LEADERSHIP AND MANAGEMENT: KNOWLEDGE/SKILLS AND ABILITY: Has understanding of this job with knowledge of the job field. Familiar with business process re-engineering (BPR) and/or customer assessments. Ability to define and document business processes based upon industry knowledge and/or customer interviews. Strong analytical and problem-solving skills. Excellent written skills required to produce process documentation and deliverables. Excellent verbal, listening and interpersonal skills. TYPICAL EDUCATION AND EXPERIENCE: Bachelor's degree in related field and 3+ years experience with process improvement, documentation and/or quality management concepts preferred. ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans SDL2017

Keywords: Abbtech Professional Resources, Washington DC , Bus Process Analyst, Sr-Bethesda Maryland, Professions , Bethesda, DC

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