Senior Associate, Brand Agency Relations

Company: Capital One
Location: Richmond
Posted on: April 4, 2026

Job Description:

Senior Associate, Brand Agency Relations This is an exciting opportunity for a talented marketing professional to join the Capital One Brand Agency Relations team as a Senior Associate, responsible for sourcing and managing top creative agencies used by the Brand department and supported Lines of Business (LOBs), particularly legacy Discover LOBs. The ideal candidate will have a strong understanding of how to develop and maintain great partnerships while managing performance, and a passion for building industry connections to uncover tools and insights for the benefit of Associates in the Brand department and LOBs. What you’ll do : Serve as relationship manager for teams across Brand Creative & Identity (BC&I) who support enterprise marketing needs (including legacy Discover LOBs) Build and grow relationships with internal teams and agency partners Provide agency sourcing solutions for new marketing intent and facilitate contracts in partnership with Enterprise Supplier Management (ESM) teams Provide robust data analysis and reporting services in the areas of spend, utilization and overall return on investment with our managed agencies Collect and analyze performance feedback for managed agencies via quantitative and qualitative surveys and joint stakeholder discussions to frame up opportunities for development, facilitate corrective actions, resolve issues and conduct follow-up activities Strategically own and optimize agencies' utilization of cutting-edge tools and platforms to establish best-in-class collaboration models, driving efficiency and innovation across internal Brand teams Partner with agencies and beacon brands to gather insights that drive business value to Capital One and advance Brand’s agendas Provide communication and reporting for accountable executives, Brand senior leadership, and key agency stakeholders Support creative requests from our Brand Pro Bono & Brand Immersion teams by partnering with existing agencies Develop solid understanding of the financial services competitive category, stay current with marketing trends and identify opportunity areas Who you are: You want to be an EVIDENCE-BASED MARKETER . Your curiosity is endless. There’s always something else to learn. You’re flexible and not afraid of change—in fact you welcome the challenge. You share your point of view, but seek out what might be missing and listen. You have big ideas and know the best ones are driven by proof, persistence and patience. You’re a storyteller. You simplify the complex and compel your audience to act. You know how to enjoy yourself. While fun isn’t mandatory, it certainly seems to follow you. You care—about the work, your team and the customers you serve. Basic Qualifications: Bachelor’s Degree or Military Experience At least two (2) years of experience in relationship management Preferred Qualifications: Bachelor’s Degree in Marketing, Advertising, Creative, or Communications At least three (3) years of experience in relationship management at an agency or major brand Passion for marketing, creativity and brand building, and the growing creative agency landscape Strong verbal and written communication skills with a focus on active listening and negotiation Strong analytical and reporting skills with a focus on distilling key insights and opportunities Strong organizational and project management skills with a proven ability to manage multiple priorities and deadlines Demonstrated self-starter with a proactive, results-oriented approach to driving initiatives from concept to completion At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $87,700 - $100,100 for Sr. Associate, Brand McLean, VA: $96,500 - $110,100 for Sr. Associate, Brand New York, NY: $105,300 - $120,100 for Sr. Associate, Brand Richmond, VA: $87,700 - $100,100 for Sr. Associate, Brand Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Keywords: Capital One, Washington DC , Senior Associate, Brand Agency Relations, PR / Public Relations , Richmond, DC