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IT Help Desk Assistant

Company: Adtalem Global Education
Location: Arlington
Posted on: November 11, 2019

Job Description:

Education - High School Diploma or GED Skills - Computer Skills - Customer Service Overview: Federal Work Study student workers assist various departments per the approved positions below. All work performed must be in the context of assisting students. Approved positions include Activity Assistant, Career Services Student Assistant, Clinical Compliance Assistant, IT/Lab/Help Desk Student Assistant, Library Student Assistant, Registrar Support, Research Assistant, Resident Hall Advisor/Assistants, Student Finance Student Assistant, Student Services Assistant, Academic Support Student Assistant (Tutor/Peer Advisor). Responsibilities: Greets students and assist in answering general questions. Assists students with transcripts, schedule and course changes, and demographic changes. Assists students in the appeals process, Graduation Petition process, registration process, s and drops, and withdrawals. Monitors student central appointments during peak registration times. Sets appointments for students with Deans, Chairs, faculty, Student Finance, etc. Assists with student related campus events and organizations, job fairs, Senior Project and other special projects related specifically to students. Assists students in the Library with research projects and locating web based and publication resources. Provides academic assistance and tutoring to students. Completes other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Below are the minimum requirements of the education, experience, knowledge, and skills required to competently perform in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Must be an enrolled student within one of the Adtalem family of Institutes. High School diploma or equivalent Current Student in good standing and possess a GPA of 2.5 or higher Must be enrolled in a minimum of six credits per semester FWS fund eligible Computer skills and customer service attitude is critical

Keywords: Adtalem Global Education, Washington DC , IT Help Desk Assistant, Other , Arlington, DC

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