Client Service Partner - NYC
Company: Bloomberg BNA
Posted on: September 14, 2019
Full timePosition Summary
Engage and execute training and retention efforts for assigned
accounts to achieve revenue, client usage and adoption targets and
promote best practices within the team.
Serve as the primary point of contact for users within an existing
client, focusing on increasing users, usage, engagement and
Establish long-term relationships with customers and identify
Proactively monitor account health and craft engagement
Train and support assigned accounts to maximize utilization of
Bloomberg Industry Group products
Craft and gain client buy-in on onboarding plans
Communicate with account on a regular basis to maximize product
usage, including on-boarding training of new employees to their
Conduct training sessions for users
Identify potential leads within existing client organizations
Help client to set up alerts, dashboards, and more.
Collaborate closely with Relationship Partners to define
account-specific strategies and identify additional sales and
growth opportunities for existing clients.
Develop deep knowledge of clients and accounts to enable
Assist with closing of sales
Participate in special projects and perform other duties as
Experience and Education
Bachelor's degree with coursework in business, marketing, sales or
related field or equivalent experience.
Minimum 2+ years of successful sales or account management
experience in a business environment comparable to Bloomberg
Account Management experience preferred
Knowledge of assigned market (e.g. law firms, tax & accounting,
Proven ability to prioritize accounts and manage multiple projects
and activities to meet business' objectives and deadlines.
Excellent verbal and written communication skills; experience in
presentations to internal and external stakeholders.
Strong analytical, organizational and interpersonal skills.
Bloomberg Industry Group IS AN EQUAL OPPORTUNITY EMPLOYER and fully
subscribes to the principles of Equal Employment Opportunity.
Bloomberg Industry Group has adopted an Affirmative Action Program
to ensure that all applicants and employees are considered for
hire, promotion, and job status without regard to race, color,
religion, sex, national origin, age, disability, sexual
orientation, marital or familial status, genetic information,
disabled veteran, veteran, veteran of the Vietnam Era, or any other
classification protected by law.Apply Now!
Keywords: Bloomberg BNA, Washington DC , Client Service Partner - NYC, Other , Arlington, DC
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