Market IT Mgr (Level 2) - Shared Service IT East (19000YPA)
Company: Marriott International, Inc.
Posted on: June 16, 2019
Heres To Your Journey with Marriott International is the worlds
largest hotel company, with more brands, more hotels and more
opportunities for associates to grow and succeed. We believe a
great career is a journey of discovery and exploration. So, we ask,
where will your journey take you? The Shared Service IT East
located at 9737 Washingtonian Blvd Ste 320, Gaithersburg, MD 20878
is currently hiring a Market IT Mgr (Level 2). Responsibilities
include: Contributes general knowledge and skill in technology to
provide first-and some second-level support including break-fix
(repairs, installations, maintenance of systems) for designated
area. Generally works within well-established guidelines to
complete routine tasks. Responsible for performing repairs,
installations, and maintenance for property-based systems with a
particular area. Has knowledge of sophisticated technology
equipment/processes and Marriott proprietary systems. CANDIDATE
PROFILE Education and Experience College degree or equivalent work
experience. Possess 2-4 years experience in like Information
Technology position. Previous experience in Marriott IT.
System-related professional certifications desired. CORE WORK
ACTIVITIES Managing Technology Needs within Budget Targets Assists
and/or provides input to IT Leadership for CAPEX and department
operating budgets based on anticipated IT projects and property
support/needs requirements. Confirms that area is in compliance
with appropriate Marriott International Policies (MIPs) and
Information Security Manuals (ISMs). Implements solutions as
directed to resolve discrepancies. Places equipment orders as
directed relating to personal computers, telecommunications, local
servers/networks; processes invoices. Conducts periodic inventories
of applications and hardware; prepares reports for property
management as requested. Confirms that technology assets are
secured. Complies with technology-related vendor contracts.
Building and Sustaining Relationships with Customers Writes and
presents proposals, analyses, project plans, cost models, etc. in
written and/or oral formats. Provides customer service. Responds to
inquiries from customers/vendors/peer group. Provides detailed
status reports as requested. Ensuring Client Technology Needs are
Met Assists in disaster recovery and business continuity as it
relates to technology. Provides technical guidance. Escalates
support for all Marriott approved technology solutions (i.e.
mobility devices, GPNS) & Request Center Processes. Provides
escalation and guidance to property pertaining to guest & associate
internet access requirements. Escalates problems as appropriate
through direct supervisor, CLS IT Field and/or Marriott IT
resources. Images desktops, installs new software applications,
applies patches, maps drives to appropriate server/network.
Moves/adds/changes PCs/peripherals; migrating data when necessary.
Performs routine desktop backup as scheduled or directed. Provides
end-user support. Confirms technology security (i.e. encryption,
patch deployment) and technology compliance (i.e. Quarterly ID
Audits, MAARK1) measures are in place. Supports unit infrastructure
(servers, switches, router, APs etc.) and engages appropriate MI
IT&/or Vendor resources. Assists in creating and maintaining
secure server environment. Performs server backups and routine
preventative maintenance. Provides project support for corporate,
regional and property initiatives. To apply now, go to:
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
Keywords: Marriott International, Inc., Washington DC , Market IT Mgr (Level 2) - Shared Service IT East (19000YPA), Other , Gaithersburg, DC
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