Boathouse Supervisor -'
Company: Boating In D.C
Location: Washington
Posted on: October 29, 2024
Job Description:
Boathouse Supervisor at Thompson Boat Center
Locations: Washington, DC
Time Type: Full time
Posted on: Posted 30+ Days Ago
Job Requisition ID: JR00119
Compensation Amount: $18.50 USD Hourly
Job Summary:
Thompson Boat Center, managed by Guest Services, Inc., is now
hiring seasonal boathouse supervisors for the 2024 late-summer and
fall season from August through October. The Supervisor position is
full-time (30+ hours), and staff are expected to work at least 4
days a week. All staff are required to work at least one day a
weekend. The boathouse is staffed 7 days a week from 5am to 8:30pm,
which requires a flexible schedule and frequently includes early
mornings, evenings, and/or weekends. There is the possibility for
an extension through the winter and/or rehiring in February for the
Spring season. This position also provides the possibility for
growth within the boathouse leadership.
If you love working outdoors and helping guests, this is a great
opportunity for you! Apply today to join our All-Star Team!
Essential Functions:
Operations and Administration
- Direct day-to-day operations of the site including open and/or
closing responsibilities.
- Administer front desk operations to maximize service-oriented
staff performance. Oversee retail stock and lobby
displays.
- Serve as a point of contact for customers by responding to
inquiries, resolving complaints, and collaborating with the
Management Team.
Maintenance, Sanitation, and Safety
- Inspect the facility daily and weekly to maintain safe
operation of facilities, equipment, and grounds.
- Ensure the cleanliness and sanitary conditions of all
facilities including bathrooms, locker rooms, fitness area, storage
areas, and the lobby.
- Ensure comprehensive completion of incident reports. Notify the
General Manager and District Leadership of all unusual events,
circumstances, or other safety or quality control issues in a
timely manner.
Staff Supervision
- Supervise on-duty staff members and cultivate a culture of
respect and accountability.
- Monitor daily staff performance, provide feedback, and
facilitate a culture of accountability.
Program Development and Marketing
- Assist in the management of Rowing Programs and Paddling
Programs. Support district operations, programs, and special
events.
- Always represent the company professionally. Maintain and
enhance the company's image when interacting with clients, guests,
associates, and vendors.
The Ideal Candidate:
- Demonstrates an aptitude for interacting with a wide variety of
people.
- Ability to organize and coordinate multiple priorities with
effective time management.
- Navigate relationships and build rapport with staff, slip
holders, coaches, and stakeholders.
- Growth potential and desire to learn and develop new
skills.
- Capacity to think critically and solve problems to be
successful in a dynamic workplace.
- Ability to maintain confidentiality.
- Excellent interpersonal, administrative, and communications
skills.
- Foundational knowledge of basic accounting, marketing, and
project management.
Skill and Knowledge Requirements:
- High School Diploma or GED required.
- First Aid and CPR certification.
- Rowing and/or paddle sport knowledge and experience
preferred.
- Ability to swim and comfort around the water.
- Supervisory experience preferred.
- 1+ years of boating and/or marine related experience.
- Currently possess or ability to obtain a Boater Safety Course
Certificate or Boating License.
- Computer proficiency with the ability to utilize Microsoft
Office Suite.
- Flexible availability for frequent early morning, evening, and
weekend shifts.
Physical and Mental Requirements:
- Moving about on foot to accomplish tasks, particularly frequent
movements from place to place within the unit. Bend, lift, carry,
reach/extend arms and hands above shoulder height frequently, or
otherwise move in a constantly changing environment.
- Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35
lbs. frequently, and up to 50 lbs. occasionally.
- Ability to stand for the entire workday and to climb steps
regularly.
- Withstanding temperature extremes and inclement outdoor
weather.
- Reading and writing work-related documents in English.
- Speech recognition and clarity, including the ability to
understand the speech of customers and co-workers and the ability
to speak clearly so that you can be understood by customers and
co-workers in English.
- Physical presence at the job site is essential to perform job
duties.
Equipment Used:
- Typical office equipment (computers, phone system, fax,
copiers, scanners, among others).
- All dock equipment and materials (boats, ropes, anchors, among
others).
Guest Services, Inc. is an Equal Opportunity / Affirmative Action
employer. All qualified applicants will receive consideration for
employment and promotion without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin,
disability, or protected Veteran status.
OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace
Diversity, Equity, and Inclusion (DEI) and the richness it brings
to our company. Our commitment is to provide an inclusive workplace
where individuals can bring their whole selves to work, enabling
them to provide the best level of service to our diverse customer
base.
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Keywords: Boating In D.C, Washington DC , Boathouse Supervisor -', Other , Washington, DC
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