Healthy Families America Family Support Worker
Company: Mary's Center
Location: Washington
Posted on: April 24, 2024
Job Description:
DescriptionMary's Center is committed to promoting diversity,
equity and inclusion (DEI) within our organization and the
communities we serve. We embrace diversity of experiences, ideas,
and individuals, and seek to bring a diverse group of candidates to
the table.
Important Note: Mary's Center is mandating the COVID-19 vaccine +
booster for all staff.
Position Summary
The Healthy Families America Family Support Worker ensures that
each child is safe, healthy, and ready for school by age five by
providing intensive home visiting services to overburdened
parents.
Reportability
This position will report directly to the Healthy Families America
(HFA) Supervisor or Program Manager.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily.
Assessment:
- Provide weekly, bi-weekly, or monthly home visits.
- Perform developmental screens on infants up to age
five.
- Track well-baby visits and immunizations.
- Strengthen parent-child interaction.
- Facilitate access to community resources such as: education,
housing, and childcare resources.
- Collaborate with the Parent Resource Worker or other referring
providers to review questions concerning the FROG Scale
assessment.
- Identify and articulate critical issues confronting the family
and use as a basis in creating the Family Goal Plan (FGP).
- Build on family strengths to meet participant needs and/or
respond to crisis and stress.
- Collaborate with HFA Program Supervisor/Program Manager to
determine level of family functioning and growth as it relates to
the service levels.
Build Relationship with Family:
- Contact family within two business days after receipt of the
referral and consistently visit family as identified based on model
criteria.
- Use strategies, including reflective practice techniques, to
build trust and rapport with families.
- Achieve 85% of the identified number of visits in the home each
month.
- Summarize visits, elicit confirmation, and plan for future
contact with family.
- Accept cultural diversity and integrate the family's values and
culture into support plan that reflects the family's agenda and
background.
- Respect differences and offer information about alternatives if
certain cultural practices are harmful to any member of the
family.
- Facilitate solutions that recognize that opinions/beliefs of
family may differ from Family Support Worker.
Program and Professional Growth:
- Participate in team meetings and trainings, share experience
and insight at said events, seek input from others, and utilize any
information learned in daily work practices.
- Raise concerns and questions in a manner that promotes
discussion for solutions.
- Collaborate with HFA Program Supervisor/Program Manager to
identify and participate in other trainings or committees which can
further professional growth.
- Identify community needs and address those needs through team
meetings and events.
- Identify strengths in performance as well as areas needing
development; work together to plan and achieve desired performance
goals with the assistance of the HFA Program Supervisor/Program
Manager.
Case Management:
- Incorporate families' strengths in the development of the
participant's independence to advocate for themselves and identify
their own solutions.
- Build support network with the family by developing a resource
list of family members, friends, and community agencies.
- Develop the FGP with the family, monitoring progress, and
barriers to success.
- Plan visits ahead of time using family-centered,
strengths-based interventions, case review, FGP, child development
curriculum, and age-appropriate toys with the assistance of the HFA
Program Supervisor/Program Manager.
- Report incidents of child abuse and neglect and become an
active member of the intervention team to assist families in
modifying behaviors or conditions that promoted the abuse and
neglect.
Promotes Parent Child Interaction:
- Perform the Developmental Screen with the parents and
communicate the growth and development as well as any delays the
child may have.
- Implement the child development curriculum based upon the
parents' relationship with the child to build a trusting
relationship, strengthen the parent-child relationship, and assist
parents in improving their skills to optimize the home
environment.
- Ensure that parents understand information provided and
activities demonstrated.
- Model behavior where appropriate and monitor progress.
- Ensure a medical home by communicating the importance of
well-baby care and immunizations.
Documentation:
- Document all participant encounters in appropriate database
system, including agency's database and grantor's database if
applicable, within the required timeframe(s).
- Track all home visits, immunizations, prenatal visits,
well-baby care visits, developmental screens, and any relevant
medical care needed by the family.
- Administer and score developmental screens within a two-week
period of the due date.
- Complete FGPs with the family at designated intervals or sooner
if necessary.
- Complete all measurement tools on time based upon their
timeline for completion.
- Meet deadlines by completing and submitting monthly reports to
the HFA Program Supervisor and/or Program Manager.
- Ensure that all forms are complete, proofread for accuracy, and
ready for discussion during weekly supervision.
Agency:
- Participate in meetings and required events.
- Assist in the growth of the agency through problem-solving and
support.
- Follow personnel practices.
- Seek answers to questions surrounding personnel or agency
issues.
Qualifications
The requirements listed below are representative of the knowledge,
skills, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
Knowledge, Skills & Abilities -
- An associate degree (A.A.) in psychology, counseling, social
service, or related behavioral health field with course work in the
areas of child development, family relations, and interpersonal
skills.
- Bachelor's degree preferred.
- If A.A. degree: at least two years of paid or volunteer
experience under supervision working with families or children and
their parents. Knowledge of community resources.
- Experience with computers, entering information, and Microsoft
programs.
- Experience and willingness to provide services to culturally
diverse communities and families.
- Knowledge of infant and child development preferred.
- Willingness to engage in reflective practice a plus.
- A working knowledge and understanding of patient/participant
confidentiality issues and HIPAA compliance/regulations are
essential.
Language Requirement - Ability to communicate effectively (written
and oral) in English and Spanish is required. Additional language
proficiency or fluency preferred.
Physical Demands - Regularly required to sit; frequently required
to reach with hands and arms, walk, stoop, kneel, crouch, talk, or
hear; must be able to lift objects up to twenty-five (25)
pounds.
Work Environment - Mostly in a typical office and/or home setting
with quiet to moderate noise level. May be exposed to extreme cold,
heat, and humidity due to outside weather conditions. Opportunity
to work a hybrid schedule - remotely and onsite, as needed.
Potential return to a fully on-site schedule.
The Benefits:
- Health Insurance: medical, dental & vision - plus retirement
options through 403(b) contribution and investment
opportunities
- 25 days of paid leave annually (in addition to paid holidays),
plus 5 educational days
- Tuition reimbursement of $2000/year towards education
assistance and professional development
- Transportation subsidy via metro & bus
- Employee Assistance Program (EAP)
Keywords: Mary's Center, Washington DC , Healthy Families America Family Support Worker, Other , Washington, DC
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