Company: Internal Revenue Service
Posted on: February 6, 2024
WHAT IS THE WAGE AND INVESTMENTDIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
WAGE AND INVESTMENT CUSTOMER ASSISTANCE, RELATIONSHIP AND
Media and Publications, Publishing, Content Services
The following are the duties of this position at the full working
level. If this vacancy includes more than one grade and you are
selected at a lower grade level, you will have the opportunity to
learn to perform these duties and receive training to help you grow
in this position.
- Incumbent serves as a consultant and advisor to customers, team
members and peers. Serves as a first point of contact in the
Division on all of the technical aspects of satisfying printing and
publishing requirements. Provides technical guidance to a
designated customer base, team members and peers. Assigns and
reviews work and provides guidance to lower graded or other team
members when required.
- Performs an in-depth analysis of each request to fulfill all
responsibility for understanding the use, application, function and
need of proposed items and makes alternate proposals in relation to
any aspect of the project. Performs content analysis of products to
assure organizational accuracy, adequacy of documentation,
arrangement of statistics, and placement of illustrative materials.
Makes determinations based on independent analysis; utilizes
statistics and other information from a variety of sources.
- Ensures that proposed products conform to all legal and
regulatory requirements; are produced in a quality manner with the
most effective design and format. Develops technically accurate
specifications and prepares all procurement documents. Ensures that
all appropriate products are posted to the core repository.
Performs press inspections and quality assurance visits with full
authority to ensure quality output.
- Analyzes requirements, develops distribution patterns, and
establishes stocking points for new publications, forms, and other
printed matter to ensure that timely distribution is made of the
correct quantity; and that the total process is accomplished by the
most economical means commensurate with end use. Updates and
maintains all established program and management information
systems, electronic and/or paper.
- Develops, formulates, initiates, and executes annual plans to
acquire products. Shares these annual plans with team, customers,
support personnel and management. Establishes schedules and/or
procedures for monitoring performance against these plans and
shares findings with stakeholder on an on-going basis. Conducts
periodic planning production meetings with customer base. Apprises
customers of current multimedia capabilities relevant to their
products, program and/or project.
Conditions of Employment
- Must be a U.S. Citizen or National and provide proof of U.S.
Citizenship. (Birth certificate showing birth in the U.S; Unexpired
U.S. Passport; Certificate of Citizenship or Naturalization; or
Report of Birth Abroad of a U.S. Citizen (Form FS-240))
- Must successfully complete a background investigation,
including a FBI criminal history record check (fingerprint
Federal experience is not required. The experience may have been
gained in the public sector, private sector or One year of
experience refers to full-time work; part-timework is considered on
a prorated basis. To ensure full credit for your work experience,
please indicate dates of employment by month/year, and indicate
number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of
SPECIALIZED EXPERIENCE GS-12: Applicants must have one year of
specialized experience at a level of difficulty and responsibility
equivalent to the GS-11 level in the Federal Service. Examples of
specialized experience include; Determining specifications for the
printing of manuscript, i.e., selection of typography, layout,
composition, format, paper stock, and other printer's instructions.
Negotiating or administering contracts for procurement of
manuscript and illustrations, printing, binding and allied
services, or printing stocks (paper, inks, etc.). Managing a
printing plant that produces printing either for the government or
private industry customers. Performing production control work in a
large printing plant. Serving as a sales representative for a wide
variety of printing equipment. Analyzing the price and cost of
preparation and production of printing. Planning, estimating, and
scheduling printing on a full-time basis for a variety of
publications. Performing substantive administrative support or
policy functions directly related to publishing and printing
program management or operations.
You must meet the following special requirements:
In addition to the above, you must have experience with electronic
composition methods (including but not limited to HTML (Hypertext
Markup Language), XML (Extensible Markup Language), and
manuscript, i.e., selection of typography, layout, composition,
format, paper stock, and other printer's instructions; Negotiating
or administering contracts for procurement of manuscript and
illustrations, printing, binding and allied services, or printing
stocks (paper, inks, etc.); Managing a printing plant that produces
printing either for the government or private industry customers;
Performing production control work in a large printing plant;
Serving as a sales representative for a wide variety of printing
equipment; Analyzing the price and cost of preparation and
production of printing; Planning, estimating, and scheduling
printing on a full-time basis for a variety of publications;
Printing processes and equipment and their capabilities,
limitations and applicable uses; Industry-wide product design
standards, publishing standards, electronic and digital publishing
systems, including source file management, standard file formats,
markup languages, concept and use of a core repository, and
electronic composition and delivery to prepare a variety of
procurement documents; Program and product management principles,
distribution methods, federal budget process, forecasting
production scheduling and estimating to perform program and product
planning and printing activities; Experience with the requirements
and limitations of the various contracts issued by the Government
Publishing Office (GPO).
For more information on qualifications please refer to .
For positions with an education requirement, or if you are
qualifying for this position by substituting education or training
for experience, submit a copy of your transcripts or equivalent. An
official transcript will be required if you are selected.
A college or university degree generally must be from an accredited
(or pre-accredited) college or university recognized by the U.S.
Department of Education. For a list of schools which meet these
criteria, please refer to .
FOREIGN EDUCATION: Education completed in foreign colleges or
universities may be used to meet the requirements. You must show
proof the education credentials have been deemed to be at least
equivalent to that gained in conventional U.S. education program.
It is your responsibility to provide such evidence when applying.
Click for Foreign Education Credentialing instructions.
- Subject to a 1-year probationary period (unless already
- Have your salary sent to a financial institution of your choice
by Direct Deposit/Electronic Funds Transfer.
- We may select from this announcement or any other source to
fill one or more vacancies. Additional jobs may be filled.
- This is a bargaining unit position.
- Tour of Duty: Day Shift with start and stop times between
6:00am and 6:00pm.
- Alternative work schedule, staggered work hours or telework may
- Relocation expenses - no.
Please consider each location carefully when applying. If you are
selected for a position at one of your location selections, that
location will become your official post of duty.
A career with the U.S. government provides employees with a
comprehensive benefits package. As a federal employee, you and your
family will have access to a range of benefits that are designed to
make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold
and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific
The following documents are required and must be provided with your
application. All application materials, including transcripts, must
be in English.
- Online Application - Questionnaire
- Education - See Education Section above
- Registration/License (if applicable) - active, current
- High School Diploma (or equivalent) - If you are 16 or 17 years
of age, you MUST submit documentation of graduation from high
school (or equivalent); OR completion of a formal vocational
training program; OR statement from school authorities agreeing
with your decision to pursue employment rather than continuing your
Please note that if you do not provide all required information, as
specified in this announcement, your application will be determined
incomplete, and you will not be considered for this position (or
may not receive the special consideration for which you may be
How to Apply
The following instructions outline our application process. You
must complete this application process and submit any required
documents by 11:59 p.m. Eastern Time (ET) on 02/09/2024 and/or
cut-off dates in this announcement. We are available to assist you
during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday -
Friday). If applying online poses a hardship, please contact us by
noon ET on 02/09/2024.
To preview the Application Questionnaire, please click the
- To begin the application process, click the "Apply Online"
- You will be re-directed to USA STAFFING to complete your
application process; answer the online questions and submit all
required documents. (To submit supporting documents, import
documents from USAJOBS to the appropriate document types. If the
document you need was not imported from USAJOBS, you may upload it
directly into this application. To protect your privacy, we suggest
you first remove your SSN).
- To complete, you must click the "Submit Application" button
prior to 11:59 PM (ET) on 02/09/2024.
To update your application, including supporting documentation, at
any time during the announcement open period, return to your
USAJOBS account (). There you will find a record of your
application, the application status, and an option to Update
Application. This option will no longer be available once the
announcement has closed.
To verify the status of your application both during and after the
announcement open period, log into your USAJOBS account: . All of
your applications will appear on the Welcome page. The application
record in your USAJOBS account provides an Additional Application
Information page that provides information regarding the
documentation you submitted and any correspondence we have sent
related to this application. The Application Status will appear
along with the date your application was last updated. For
information on what each Application Status means, visit: .
Agency contact information
IRS Kansas City External
WI - CARE-Customer Assistance, Relationship and Education
1111 Constitution Ave NW
Washington, DC 20224
Treasury believes in a working environment that supports inclusion;
please view our reasonable accommodation policies and procedures at
. We provide reasonable accommodation to applicants with
disabilities on a case-by-case basis; contact us if you require
this for any part of the application and hiring process.
Once your application package and online questionnaire is received
you will receive an acknowledgement email. You are responsible for
checking status updates and notifications in USAJOBS. Hard copy
notifications will not be sent to you. You may check the status of
your application for this position at any time by logging onto the
USAJOBS "My Account" tab and clicking on "Application Status." For
a more detailed update of your application status, you may click on
"more information." Please notify us if your contact information
changes after the closing date of the announcement. If your email
mailbox is full or blocked (SPAM) you may not receive important
communication that could affect your consideration for this
position. Fair & Transparent
The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Keywords: Internal Revenue Service, Washington DC , Printing Specialist, Other , Lanham, DC
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