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Operations Support Specialist

Company: Prometheus Federal Services LLC.
Location: Washington
Posted on: September 21, 2023

Job Description:

Operations Support SpecialistPrometheus Federal Services (PFS), a trusted partner to federal health and social services agencies, is currently seeking an Operations Support Specialist in support of a new, complex federal contract with the U.S. Department of Veterans Affairs (VA) / Veterans Health Administration (VHA). PFS has a position open for a full-time Operations Support Specialist who will be responsible for supporting candidate onboarding to the VA, and the credentialing and privileged process for providers. This role will support the Onboarding and Privileging Managers to develop, implement, and refine credentialing policies, procedures, and workflows to ensure all active VA physicians meet licensure, education, training, and other onboarding requirements to deliver safe, high quality patient care.Essential Duties and ResponsibilitiesThe Operations Support Specialist will support PFS and its network of VA partners. The candidate should have a demonstrated track record of operations support experience. The Specialist will be responsible for supporting onboarding and credentialing and privileging processes.

  • Support onboarding, credentialing, and privileging activities for all selected providers.
  • Document and assist in tracking and reporting of onboarding, credentialing, re-credentialing, and privileging in accordance with regulatory/compliance guidelines as well as Veterans Health Administration requirements including VHA Directive 1100.20.
  • Manage obtaining, tracking and verifying credentials, certifications, state licensures, and other professional credentials as well as maintaining on-going checks to ensure that all credentials remain current.
  • Support the accuracy and integrity of the credential/privileging files, whether in hard copy or electronic form. Work with the Credentialing Manager to ensure compliance with all relevant accreditation and regulatory standards for provider credentialing.
  • Support and implement policies, processes, and systems to effectively onboard, credential and privilege providers across a complex, nationwide healthcare system.
  • Conduct ongoing reviews and audits of credential files, privileged decisions, and related documentation.
  • Produce monthly and ad hoc reports to identify any missing data or credentials, any credentials/certifications that are lapsing, and the status of employees' onboarding activities and credential files.
  • Collaborate with PFS partners and medical staff offices at VA sites as required.
  • Stay up to date on requirements or changes to VA onboarding and industry credentialing standards and regulations.Minimum Qualifications
    • 3+ years' experience in healthcare administration, business, or related field.
    • Knowledge of onboarding leading practices and credentialing standards and accreditation processes.
    • Excellent communication, project management and problem-solving abilities.
    • Detail-oriented with ability to manage high volume of credentialing requests.
    • Proficient with credentialing software, databases, and IT systems.
    • Ability to work in the U.S. without sponsorship indefinitely.
    • Ability to obtain a public trust clearance if required.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
      This position may be subject to client or government vaccination and masking guidance, policy or requirements as may be changed from time to time.
      Work location is flexible if approved by the company except that position may not be performed remotely from Colorado.

Keywords: Prometheus Federal Services LLC., Washington DC , Operations Support Specialist, Other , Washington, DC

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