Team Lead, Business Services - OtC

Company: Polyone Espa--a SL
Location: Washington
Posted on: September 21, 2023

Job Description:

Avient Corporation -(NYSE: AVNT), with expected 2021 revenues of -$4.9 billion, provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world. Examples include:

• Barrier technologies that preserve the shelf-life and quality of food, beverages, medicine and other perishable goods through high-performance materials
• Light-weighting solutions that replace heavier traditional materials which can improve fuel efficiency in all modes of transportation
• Breakthrough technologies that minimize wastewater and improve the recyclability of materials and packaging across a spectrum of end uses Avient -employs approximately 8,400 associates and is certified ACC Responsible Care -, a founding member of the Alliance to End -Plastic Waste -and certified -Great Place -to Work -. For more information, visit - www.avient.com . WHY AVIENT: At Avient, we strive for a culture of trust and engagement. Our associates are leading company initiatives such as Lead by Women, HYPE (Harnessing Young Professionals), Pride at Avient and Embrace to advance diversity in professional and personal development. We also provide our associates with robust development programs such as Avient Academy, Lean Six Sigma, and various leadership workshops to allow for career growth in a variety of ways. With workplace flexibility, health and wellness programs, casual dress days, and paid time off for community service, we are committed to building upon our positive momentum. At Avient, we believe diversity of ideas and backgrounds gives us the creativity to be successful in a rapidly changing world. In support of this, we stress equality of opportunity for all qualified individuals in accordance with applicable laws. Decisions in hiring, promotion, development, compensation and advancement are based upon non-discriminatory factors such as, for example, qualifications, abilities, experience, and performance. Job Specification - Team Lead, Business Services - Order to Cash (OtC) Job location: Renaissance Industrial & Warehousing Complex, Unit no. WA-06, Village: Vashere, Amane B.O Padgha-Kalyan Toll Road, Tehsil- Bhiwandi, District- Thane, PIN 421 302. Job Summary To contribute to deriving operational excellence for SSC OTC by playing a key role in Offshore process Migrations, Month End Closing, Credit risk mitigation, Order release, Account Reconciliations creation and review. Essential Functions Essential Function 1: Process Operations Cash application and Credit Management
  • Should be able to create credit scoring models as a credit risk team member.
  • Should be able to keep track and record the AR payments and bad debts account.
  • Should lookout for the company's credibility and potential revenues and losses.
  • Should be able to negotiate credit terms with Sales team for new and potential customers. -
  • Have regular interaction with Sales team to discuss outstanding collections Coordinate with Customer service team to gather additional details with respect to collections or credit management transactions
  • Credit assessments for Existing customers Maintaining Internal Tracker for the activities/SLA DTP-SOP s updating regularly basis Adhere to process defined Service Level Agreements (SLA).
  • Analyze individual and business/entity financial statements, public information sources, individual credit reports, and other relevant information to calculate cash flow and balance sheet ratios. -
  • Use ratio analysis and evaluate other qualitative factors to determine a client's risk of default.
  • Work with Credit Manager and Closing partners to ensure a seamless and timely delivery of credit to the client, while maintaining a strict regulatory and control environment.
  • Contact clients directly and liaise with the Customer derive desk team, to ensure unidentified receipts are worked on each day and kept at an absolute minimum.
  • Monitoring and processing of items highlighted each week on the Un-Reconciled Report.
  • Timely and accurate recording, of payments returned to clients.
  • Assist in forensic analysis of aged items and on-account payments to ensure open items are identified and closed out.
  • Identifying and working through areas for improvement and increased automation with external consultants and the Corporate Systems team.
  • Assist as required with the month-end Bank > GL reconciliations.
  • Participating in the financial close process including sub ledger to GL reconciliations and ensuring all activities are completed in a timely and accurate manner.
  • Responding to audit queries.
  • To undertake ad hoc and other duties as required by the Business Unit.
  • Prepare and run team meetings
  • Plan overall team capacity
  • Manage, motivate, and develop staff
  • Assist with recruiting, interviewing, and hiring team resources
  • Coach team members and ensure they receive orientation and appropriate development opportunities
  • Mid/Year end appraisal reviews & regular feedback to team members
  • Regular updates to team manager on overall resources & process management Essential Function 3: End-to-End process improvements
    • Ensure adherence to internal and external guidelines as well as to a standardized process landscape
    • Support process improvements initiatives and related projects Essential Function 4: Relationship Management
      • Respond to critical vendor and internal client inquiries (first level escalation cases)
      • Maintain positive work relationships with members of other teams in and outside the SSC
      • Establishing and maintaining strong, collaborative relationships with internal and external customers and ensure customer satisfaction. Education
        • B.COM/MCOM
        • Accounting education Must; any degree in accounting Business Experience
          • Essential: High end Accounting & Analytical skills
          • Desirable: SAP FICO Closing and Reporting Experience.
          • Desirable: Working experience within a shared services center/BPO Additional Qualifications Each position at Avient focuses on eight Core Competencies as a Leader of Self. Additionally, management positions focus on Leadership Competencies as a Leader of Others and/or a Leader of the Business. These competencies are designed to drive behavior that will ultimately help our associates excel at their current roles, while supporting individual and career development. Avient Corporation is a drug free workplace. Avient is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran's status, or other legally protected classification in accordance with applicable federal, state and local law. #LI-GM1 -#LI-hybridMy ProfileCreate and manage profiles for future opportunities.
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Keywords: Polyone Espa--a SL, Washington DC , Team Lead, Business Services - OtC, Other , Washington, DC