Senior Living Customer Care Representative - Remote

Company: Working Solutions
Location: Washington
Posted on: March 19, 2023

Job Description:

Why Working Solutions Working Solutions seeks compassionate independent contractors to assist seniors and their families to find senior living care. This is a remote, independent contractor role that provides customer service through inbound and outbound phone calls. At Working Solutions, we work with top national brands to humanize their customer experience. When you join our network of remote customer care pros - aka 'the WooHoo Crew', you will have access to work on different contracts exclusive to Working Solutions. Why join the WooHoo Crew? There are many perks to contracting with us: Work from home No hassles of commuting Schedule your own hours Work when it's convenient for you Gain experience in different industries High pay rates About our application processThis is one of the many contract opportunities that are currently available at Working Solutions. Once you have joined our network of remote customer care pros, you will have exclusive access to view all open contracts. When you are ready to apply, click 'Apply Now' and complete your profile. You will then be prompted to complete an online assessment; this assessment takes about 30 minutes to complete. If you are among the qualified candidates, you will receive an invitation within 24 hours to login to our online portal, Vyne, to complete a technology scan and view and apply to the contracts that match your interests. You can view our technology requirements here. You can find more information about our hiring process here. Overview Working Solutions senior living program, supports a senior care referral service provider. Independent contractors participating in this program will provide compassionate customer care to effectively match customers with the appropriate online tools or Senior Living Advisor. Listening skills are essential to this role. Schedule:Flexible schedule opportunitiesAvailable anytime Monday through Sunday between 7 am and 11 pm pensation:Earn up to $12 per productive hour (paid by the minute worked, up to 60 minutes per hour for the maximum rate)Additional performance-based incentive available Required Skills Excellent written and verbal communication skillsCustomer service experience and demonstrated ability to deliver high-quality customer careAttention to detailFriendly, compassionate tone and professional demeanorSelf-motivated and resourcefulTech savvy and avid computer user Important Information Technology & Equipment Requirements:A quiet and secure work environment during working hoursPersonal computer with at least 8GB of RAM (no tablet)Wired USB headset with microphoneWired high-speed internet (minimum of 10 Mbps download)Windows 10 or Windows 11 operating system must be usedValid antivirus software installed, running and up to dateContractors must have a smart phone, Android tablet or iPad and be willing to install an authentication app related to program work.Full PC requirements Work Environment Requirements:Quiet, uninterrupted spaceOrganized desk areaProfessional appearance (if on camera) We are currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington. Contractors must also successfully pass a criminal background check. Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.

Keywords: Working Solutions, Washington DC , Senior Living Customer Care Representative - Remote, Other , Washington, DC