JIRA Lead Administrator

Company: Pyramid
Location: Fairfax
Posted on: March 19, 2023

Job Description:

Pyramid Systems is seeking a JIRA Lead Administrator to support a federal program in the Washington D.C. area.

• Install, configure and maintain Atlassian JIRA/Confluence
• Migrate incidents and workflows from multiple existing tools to JIRA
• Collaborate with quality assurance, technical teams, and management to implement systems features that enable Agile software delivery
• Recommend and design standard and custom JIRA workflows
• Install, manage and support various development tools, testing tools and monitoring tools
• Plan, evaluate, deploy, operate and maintain tools to suit the expanding user-base
• Provide training to technical and non-technical teams to use Atlassian tools
• Investigate, troubleshoot and fix issues related to development, applications, application servers
• Recommend and set up Atlassian Plugins
• Adhere to industry best practices, processes, and metrics standards
• Document standards, guidelines and standard operating procedures for admins/users of the system
• Set access permissions for JIRA projects spaces.
• Develop and maintain project plans and action item lists and conduct regular customer status meetings to keep projects and actions on track with dates and owners
• Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.
• Experienced level Atlassian tool administration knowledge on JIRA.
• Ability to construct custom dashboards using various filter types in JIRA.
• In-depth knowledge and experience with day-to-day JIRA administration functionalitAd-Hoc report creation and distribution
  
  • Bachelor's degree in related field.
  • Excellent verbal, written and customer service skills.
  • 7-10 years of related experience
  • Manage multiple responsibilities with tight deadlines.
  • Ability to write custom JQL (Jira Query Language).
  • Perform basic Linux and Windows Server administration tasks.
  • MUST have experience with enterprise installation on an AWS platform
  • Experience with administering and developing software team solutions on Atlassian tools especially JIRA and Confluence
  • Experience designing content management and data taxonomies
  • Experience configuring JIRA modules and selecting useful add-ons
  • Excellent understanding of JIRA workflows, permission schemes, notification schemes, screens schemes, etc.
  • Demonstrated experience in writing scripts
  • Excellent oral and written communication skills
  • Ability to adapt quickly to an existing, complex environment
  • Must have experience with configuring plugins such as big bucket, Email issue, HTML for Confluence, Jira Misc Workflow Extensions, ScriptRunner for Jira.
  • Ability to work in multi-vendor environment supporting large number of users.
  • Deep understanding of Agile and DevSecOps practices and toolsets
  • Must have enterprise-level Agile and organizational change management experience
  • Demonstrated experience with Scrum, Kanban, and Scaled Agile Frameworks (SAF) -Education
    • Bachelor's degree in related field Preferred Education, Experience, & Skills
      
      • SAFe Program Consultant (SPC) certification or Certified Scrum Trainer (CST) Certification preferred

Keywords: Pyramid, Washington DC , JIRA Lead Administrator, Other , Fairfax, DC