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JIRA Lead Administrator

Company: Pyramid
Location: Fairfax
Posted on: March 19, 2023

Job Description:

Pyramid Systems is seeking a JIRA Lead Administrator to support a federal program in the Washington D.C. area.

  • Install, configure and maintain Atlassian JIRA/Confluence
  • Migrate incidents and workflows from multiple existing tools to JIRA
  • Collaborate with quality assurance, technical teams, and management to implement systems features that enable Agile software delivery
  • Recommend and design standard and custom JIRA workflows
  • Install, manage and support various development tools, testing tools and monitoring tools
  • Plan, evaluate, deploy, operate and maintain tools to suit the expanding user-base
  • Provide training to technical and non-technical teams to use Atlassian tools
  • Investigate, troubleshoot and fix issues related to development, applications, application servers
  • Recommend and set up Atlassian Plugins
  • Adhere to industry best practices, processes, and metrics standards
  • Document standards, guidelines and standard operating procedures for admins/users of the system
  • Set access permissions for JIRA projects spaces.
  • Develop and maintain project plans and action item lists and conduct regular customer status meetings to keep projects and actions on track with dates and owners
  • Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.
  • Experienced level Atlassian tool administration knowledge on JIRA.
  • Ability to construct custom dashboards using various filter types in JIRA.
  • In-depth knowledge and experience with day-to-day JIRA administration functionalitAd-Hoc report creation and distribution
    • Bachelor's degree in related field.
    • Excellent verbal, written and customer service skills.
    • 7-10 years of related experience
    • Manage multiple responsibilities with tight deadlines.
    • Ability to write custom JQL (Jira Query Language).
    • Perform basic Linux and Windows Server administration tasks.
    • MUST have experience with enterprise installation on an AWS platform
    • Experience with administering and developing software team solutions on Atlassian tools especially JIRA and Confluence
    • Experience designing content management and data taxonomies
    • Experience configuring JIRA modules and selecting useful add-ons
    • Excellent understanding of JIRA workflows, permission schemes, notification schemes, screens schemes, etc.
    • Demonstrated experience in writing scripts
    • Excellent oral and written communication skills
    • Ability to adapt quickly to an existing, complex environment
    • Must have experience with configuring plugins such as big bucket, Email issue, HTML for Confluence, Jira Misc Workflow Extensions, ScriptRunner for Jira.
    • Ability to work in multi-vendor environment supporting large number of users.
    • Deep understanding of Agile and DevSecOps practices and toolsets
    • Must have enterprise-level Agile and organizational change management experience
    • Demonstrated experience with Scrum, Kanban, and Scaled Agile Frameworks (SAF) -Education
      • Bachelor's degree in related field Preferred Education, Experience, & Skills
        • SAFe Program Consultant (SPC) certification or Certified Scrum Trainer (CST) Certification preferred

Keywords: Pyramid, Washington DC , JIRA Lead Administrator, Other , Fairfax, DC

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