Global Mobility Client Service Consultant ( Remote )

Company: Alchemy Global Talent Solutions
Location: Washington
Posted on: March 19, 2023

Job Description:

Alchemy are supporting an international mobility and relocation management provider in their search for a Global Mobility Client Service Consultant.The Global Mobility Client Service Consultant role will:Serve as the direct point of contact with the client and the relocating assignee for Assignment Management servicesCoordinate end-to-end global mobility services for clients relocating employeesProvide a high level of customer service throughout the relocation process, ensuring client satisfactionDuties of the role include:Ensuring you have an excellent understanding of client relocation policies and proceduresCreating international assignment letters based on the client relocation policySupport vendor management of third-party service providers for immigration and taxationUsing the global mobility technology to record data, create reporting and manage assignmentsDelivering guidance and advice to relocating employees ensuring they fully understand the policyManaging the complete international assignment cycle with corporate assignees including; conducting assignee briefing calls, delivering mobility process advice, household good shipping coordination, initiating relocation and destination servicesResponsibility for managing a high assignee caseload, ensuring data is recorded correctlyCo-ordinating third-party vendors ensuring services are booked, managed and delivered as requiredDeveloping lasting relationships with both the client and the relocating assignee during the mobility phaseDesired experience:Previous experience working in the Global Mobility, HR and Relocation service dealing with International AssignmentsExperience coordinating the full international assignment process; mobility policy management, household goods shipping (multi-modal), destination services etc.Knowledge of cross-border relocations and global mobility processes such as immigration, social security would be advantageousExcellent communication skills, both verbal and writtenStrong client service and relationship-building skillsExcellent project management skillsStrong IT skills using MS office

Keywords: Alchemy Global Talent Solutions, Washington DC , Global Mobility Client Service Consultant ( Remote ), Other , Washington, DC