Service Associates

Company: Industrial Bank Wash
Location: Washington
Posted on: January 27, 2023

Job Description:

Industrial Bank is seeking a highly qualified professional for the position of Service Associate (Teller) for our Retail Branch located at 4812 Georgia Ave, NW, Washington, DC.Industrial Bank is a successful and established African American owned and operated financial institution. It is a distinguished Community Development Financial Institution, with a Mission To make a difference in peoples lives and the economic development of their communities".A Day in the life of a Service Associate at Industrial Bank includes the ability to perform:The Service Associate is responsible for handling customer financial transactions like deposits, withdrawals, transfers, money orders, and loan payments. They are the face of customer service for the Bank and must provide service excellence on a consistent basis in addition to adhering to Banks systems and policies. The Service Associate is expected to have excellent customer service skills, pay attention to detail, and have knowledge of cash handling procedures. The Service Associates handles transactions in accordance to policies and procedures to minimize financial risk to customers and the Bank. A Service Associate is primarily responsible for cash security, customer information privacy, bank security tasks, efficient and accurate processing of transactions, maintaining logs and customer issue resolution along with a variety of other daily operational tasks and functions. This position is required to work some Saturdays to support the Branch OperationsQualifications:Completion of high school diploma or equivalent work experience.0-2 years of cash handling or customer service experience in a Retail or Financial institution.Ability to work with staff and customers in a respectful and professional manner.May be required to cover local branches during staff shortages when necessaryThis position is required to work some Saturdays to support the Branch Operations

Keywords: Industrial Bank Wash, Washington DC , Service Associates, Other , Washington, DC