Service Associates
Company: Industrial Bank Wash
Location: Washington
Posted on: January 27, 2023
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Job Description:
Industrial Bank is seeking a highly qualified professional for
the position of Service Associate (Teller) for our Retail Branch
located at 4812 Georgia Ave, NW, Washington, DC.Industrial Bank is
a successful and established African American owned and operated
financial institution. It is a distinguished Community Development
Financial Institution, with a Mission To make a difference in
peoples lives and the economic development of their communities".A
Day in the life of a Service Associate at Industrial Bank includes
the ability to perform:The Service Associate is responsible for
handling customer financial transactions like deposits,
withdrawals, transfers, money orders, and loan payments. They are
the face of customer service for the Bank and must provide service
excellence on a consistent basis in addition to adhering to Banks
systems and policies. The Service Associate is expected to have
excellent customer service skills, pay attention to detail, and
have knowledge of cash handling procedures. The Service Associates
handles transactions in accordance to policies and procedures to
minimize financial risk to customers and the Bank. A Service
Associate is primarily responsible for cash security, customer
information privacy, bank security tasks, efficient and accurate
processing of transactions, maintaining logs and customer issue
resolution along with a variety of other daily operational tasks
and functions. This position is required to work some Saturdays to
support the Branch OperationsQualifications:Completion of high
school diploma or equivalent work experience.0-2 years of cash
handling or customer service experience in a Retail or Financial
institution.Ability to work with staff and customers in a
respectful and professional manner.May be required to cover local
branches during staff shortages when necessaryThis position is
required to work some Saturdays to support the Branch
Operations
Keywords: Industrial Bank Wash, Washington DC , Service Associates, Other , Washington, DC
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