Crew Member
Company: Dunkin' Brands
Location: Fairfax
Posted on: January 26, 2023
|
|
Job Description:
You are applying for work with a franchisee of Dunkin' Donuts,
not Dunkin' Brands, Inc., Dunkin' Donuts or any of their
affiliates. Any information you submit will be provided solely to
the franchisee. If hired, the franchisee will be your only
employer. Franchisees are independent business owners who are
solely responsible for their own employees and set their own wage
and benefit programs that can vary among franchisees.
CREW MEMBER
Summary
This Dunkin' Donuts restaurant is independently owned and operated
under a franchise granted by DD Franchising LLC. You are applying
for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands,
Inc., Dunkin' Donuts or any of their affiliates. Any information
you submit will be provided solely to the franchisee. If hired, the
franchisee will be your only employer. Franchisees are independent
business owners who are solely responsible for their own employees
and set their own wage and benefit programs that can vary among
franchisees. The Dunkin' Donuts trademarks, logos and designs are
trademarks of DD IP Holder, LLC. Used under license.
Crew Members are generally responsible for delivering great and
friendly guest experiences. They prepare products according to
operational and quality standards and serve them with enthusiasm in
a clean, fast paced environment. They work as part of a team to
meet our Guests' needs and give them a reason to come back.
Responsibilities Include
Team Environment
* Work well and interacts with others respectfully
* Respond positively to coaching and feedback
* Communicate with team members
* Able to learn and execute multiple tasks
Operations Excellence for Guest Satisfaction
* Provide guest service
* Resolve guest issues
* Follow Brand standards, recipes and systems
* Follow safety, food safety and sanitation guidelines; comply with
all applicable laws
* Maintain clean and neat work environment
Profitability
* Execute restaurant standards and marketing initiatives
* Handle POS transactions and payments with accuracy
* Prepare and deliver all products according to Brand standards
Skills/Qualifications
* Fluent in English
* Basic computer skills
* Capable of counting money and making change
* Able to operate restaurant equipment (minimum age requirements
may apply)
Competencies
* Guest Focus
* Understands and exceeds guest expectations, needs and
requirements
* Develops and maintains guest relationships
* Displays a sense of urgency with guests
* Seeks ways to improve guest satisfaction; asks questions, commits
to follow-through
* Resolves guest concerns by following Brand recommended guest
recovery process
Passion for Results
* Sets and maintains high standards for self and others, acts as a
role model
* Consistently meets or exceeds goals
* Contributes to the overall team performance; understands how
his/her role relates to others Problem Solving and Decision
Making
* Identifies and resolves issues and problems
* Uses information at hand to make decisions and solve problems;
includes others when necessary
Interpersonal Relationships & Influence
* Develops and maintains relationships with team
* Operates with integrity; demonstrates honesty, treats others with
respect, keeps commitments
Keywords: Dunkin' Brands, Washington DC , Crew Member, Other , Fairfax, DC
Click
here to apply!
|