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Front Desk Associate

Company: American Dental Excellence
Location: Waldorf
Posted on: November 26, 2022

Job Description:

*OUR POSITION*

At Dental Care of Waldorf we are combining superior dental care with a relaxing, safe environment for our patients. Our diverse and skilled team offers exceptional patient care with a focus on collaboration, hard-work, and the individual creativity of our team members. Our Front Desk Associates are passionate, patient-focused, and dedicated to the growth of our practice. *Please note: 1 YEAR of previous experience is* *encouraged, not required. 18 years and older.*

*RESPONSIBILITIES*

* Partner with our Practice Manager in daily operational tasks, such as scheduling, preparing for opening/closing, reporting, and inventory management.
* Work closely with Practice Manager to implement and support guest experience based standard operating procedures and metrics.
* Welcome and comfort guests as they visit our practice.
* Provide consistent, high-quality service and hospitality to guests, in-studio, and as needed, through email or phone.
* Collaborate with the entire team, including our Dentists and Hygienists, to optimize operations to positively impact the guest experience.
* Manage the front desk staff, including interviews, training, coaching, and evaluations.
* Maintain a strong knowledge of our ever-growing offering of products and services.
* Willingness to initiate tasks and perform duties without direct supervision.
* Excellent communication skills and be able to work with a diverse team.
* A positive, can-do attitude.

*REQUIREMENTS*

* *Bring proven top-notch customer service experience in dentistry*
* Knowledge of various insurances.
* Demonstrated effective written and verbal communication skills required.
* Flexibility to work a schedule that will include early morning, late evening, holiday and weekend hours.
* Proficient in Google Suite strongly preferred.
* Associate's or Bachelor's Degree in healthcare, hospitality or related field preferred.

*We look forward to meeting you! *Please *APPLY NOW* and we will get back to you as soon as possible!

*EEO Statement*

_We are committed to promoting a work environment in which differences are respected, employees are treated fairly and individual contributions are valued and rewarded. We are proud to be an Equal Opportunity Employer._

_This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._

Job Types: Full-time, Part-time

Pay: $12.50 - $17.00 per hour

Schedule:
* Monday to Friday
* Weekend availability

Education:
* High school or equivalent (Preferred)

Experience:
* Customer service: 3 years (Required)

Shift availability:
* Night Shift (Required)

Work Location: One location%58047475%

Keywords: American Dental Excellence, Washington DC , Front Desk Associate, Other , Waldorf, DC

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