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Client Insight Advisor (6709)

Company: Latham & Watkins LLP
Location: Washington
Posted on: September 23, 2022

Job Description:

Latham & Watkins, a global law firm consistently ranked among the top firms in the world, is seeking a Client Insight Advisor to join our dynamic team in either our New York, Washington, D.C., Los Angeles, San Francisco, or London office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

About Latham & Watkins

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.

About the role

As a Client Insight Advisor, you will be working closely with the Senior Analyst-Client Insight and the Director of New Business to take the lead on the client interviews completed in the Client Insight program. Other key responsibilities include:

* Working closely with the Senior Analyst and other stakeholders on a range of areas including:
* Supporting on the pre-interview setup - communicating about the program and its benefits to partners and other stakeholders
* Conducting the briefing process with partners and Business Development ("BD") colleagues
* Completing interviews via video or phone, or on a face-to-face basis (sometimes requiring international travel)
* Reviewing, signing off and distributing the interview write-ups from drafts prepared by the Senior Analyst with BD Core support
* Supporting the following other areas as part of the role:
* Identifying opportunities for interviews as well as tracking and reporting on progress in converting these to completed interviews
* Becoming an expert in all aspects of the client insight program at Latham and helping support internal communications and collaboration around client insight to ensure the program delivers value and drives revenue working in concert with Business Development colleagues across multiple parts of the firm
* Collecting and collating impact and ROI data for Client Insight / feedback initiatives and the broader Client Engagement program
* Training other BD team members on interviewing skills across all types of client insight

About you

We'd love to hear from you if you:

* Demonstrate excellent interviewing skills and proven previous experience in this area of interviewing senior stakeholder or clients
* Possess experience in quantitative and qualitative analytical skills including a high degree of accuracy and attention to detail
* Display the ability to consider and analyze data from a range of sources and use as context for what we hear from clients

And have:

* A Bachelor's degree
* A JD, advanced marketing degree, business degree or science degree
* A minimum of four (4) years of experience supporting business development or marketing initiatives at a professional or financial services firm

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:

* Healthcare, life and disability insurance
* A generous 401k plan
* At least 10 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
* Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
* Professional Development programs
* Employee discounts
* And more!

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is an Equal Opportunity Employer. Our commitment to diversity, equal opportunity, pro bono work and sustainability enables Latham & Watkins to draw from a remarkable wealth of talent to create one of the world's leading law firms. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are.

Latham & Watkins LLP is committed to protecting the health and well-being of our employees and partners, their families, and members of our community against COVID-19. Accordingly, the Firm requires all partners and employees based in the United States to be fully vaccinated against COVID-19. Employees must present proof of full COVID-19 vaccination at the time that a conditional offer of employment is made. This policy is mandatory except for employees with a documented legally permissible exemption for not receiving the COVID-19 vaccine.

Please click here to review your rights under U.S. employment laws. #LI-JR1 #LI-Hybrid

Keywords: Latham & Watkins LLP, Washington DC , Client Insight Advisor (6709), Other , Washington, DC

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