Outpatient Quality Assurance Assistant
Company: Recovery Centers of America
Location: Waldorf
Posted on: August 7, 2022
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Job Description:
Position Overview: Under the supervision of the QA Strategist;
the OP Quality Assurance Assistant (State Specific) assist in all
organizational areas to include but not limited to: risk
management, patient satisfaction surveys,
regulatory/payor/accreditation compliance, clinical outcomes
management, clinical programming, quality management committees,
coordination of care, models of supervision, system
validity/reliability, and operational efficiency. This role will
encompass all OP service lines within the Pennsylvania program
licensed facilities
Chart Reviews
Daily Responsibilities Include:
QA Reports
Incident Reports
Grievances
Patient Satisfaction Surveys
Prepare for and attend the following Committee Meetings with Site
Leadership:
QAPI Committee Meeting (monthly)
Medical Records Committee Meeting (monthly)
Safety Committee Meeting (monthly)
Infection Control Committee (Quarterly)
Weekly Leadership Meetings
Survey Readiness/Awareness
Other Administrative Responsibilities
Education And Experience
High School Diploma required, Associate Degree in a related field
preferred (healthcare management, psychology, social services,
nursing. Proficiency in Microsoft Office products (Word, Excel,
PowerPoint). Excellent organizational skills required. Ability to
monitor multiple projects simultaneously. Ability to work
independently and escalate concerns appropriately.
Competencies
Integrity: Upholds personal and professional ethics and values,
considering the values of the organization and respecting the
culture, beliefs, and abilities of individuals.
Customer Service: Demonstrates concern for meeting internal and
external customers' needs in a manner that provides satisfaction
for the customer within the resources that can be made
available.
Impact and Influence: Works effectively with and through others
including those whom there is no formal authority over.
Communication: Communicates well both verbally and in writing,
creates accurate and punctual reports, delivers presentations,
shares information and ideas with others, has good listening
skills.
Work Environment: This job operates in a professional office
environment. This role routinely uses standard office equipment
such as computers, phones, photocopiers, and filing cabinets. The
noise level in the work environment is usually moderate.
Physical Demands: The employee is occasionally required to stand;
walk; sit; reach with hands and arms; climb or balance; and stoop,
or kneel. Specific vision abilities required by this position
include close vision, distance vision, color vision, peripheral
vision and the ability to adjust focus.
Travel: Limited travel required, some out-of-the-area and overnight
travel for organization-wide meetings.
Organization: Time Management: Determinates the appropriate
allocation of time. Task Management: Balances conflicting
priorities in order to manage workflow, ensure the completion of
essential projects, and meet critical deadlines.
Judgment: Exhibits sound judgment and the ability to make
reasonable decisions in the absence of direction; swiftly refers
problems/issues to the appropriate person(s) when necessary; works
effectively without constant and direct supervision or
guidance.
Technical/Computer Skills: Displays proficiency using standard
office equipment. Demonstrates advanced proficiency by quickly
adapting to new technology and easily acquiring new technical
skills
Travel: 10% travel is required which includes local,
out-of-the-area, and overnight travel.
Keywords: Recovery Centers of America, Washington DC , Outpatient Quality Assurance Assistant, Other , Waldorf, DC
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