Family Peer Support Partner -Team Lead (FPSP)

Company: PRS Inc.
Location: Fairfax
Posted on: May 16, 2022

Job Description:

Job DescriptionPRS, Inc. is recognized as one of the 50 Best Nonprofits to work for in the US. We are a community-based nonprofit organization that serves individuals living with behavioral health care challenges and individuals who face life crises. PRS offers a culture where employees enjoy coming to work, are accountable, and can excel in the services they provide.SUMMARY STATEMENT OF POSITION:Under the direction of the Director of Peer Services, this position is responsible for overseeing the Family Peer Support Partners who provide direct services to families with children/youth up to age 21 who experience one or more behavioral and/or mental health challenges. The youth may have had contact with the social services system or juvenile justice or court system; or who require emergency services or long-term community mental health and other supports. PRS also serves families who self-refer. The Team Lead will coordinate initial assessments, assign families to a Family Peer Support Partner, provide coverage as needed, supervise FPSP staff, monitor outcomes and carry a small caseload. PRIMARY DUTIES:

• Provide supervision to Family Peer Support Partners.
• Assign families to appropriate FPSP, provide coverage as needed, and maintain a small caseload as needed
• Oversee case documentation and reporting; training and development; review and approve documentation; and ensure fidelity to Systems of Care, Wraparound and Family Support Partner principles.
• Serve as a peer partner and coach to families navigating behavioral health systems and other formal and informal community resources, ensuring families have the information they need. 
• Work collaboratively with team coordinators/facilitators, including Intensive Care Coordinators (ICC) to provide High Fidelity Wraparound care or other team-based care for identified clients, if the family is engaged with these services.
• Support the voice and choice of the youth and family through modeling the effective presentation of ideas and suggestions during team meetings.
• Assist the youth and family in strengths and needs discovery, and promote and reinforce strength-based strategies. Mentor and coach families to act on strengths and use setbacks to increase resiliency. 
• Build trust with parents/caregivers by engaging in a confidential, respectful, nonjudgmental, and supportive relationship. Listen to and validate each family member's perspective, feelings and values, allowing everyone to be heard. 
• Help families understand their child's needs and services. Help families understand and manage information received related to diagnosis, treatment, and services. 
• Support parents/caregivers and encourage them to continue to have hope, effectively use family and community supports, and learn skills to parent children so they become empowered and effective adults.
• Participate in connecting family with a variety of support services for parents/caregivers such as support groups, family activities, and other resources. 
• Participate in evaluation, monitoring and other evaluation processes, including but not limited to Wraparound Fidelity Monitoring, as appropriate. 
  
  QUALIFICATIONS:This position requires an individual to have excellent communication and interpersonal skills. Further, supervisory skills, basic administrative skills are essential to support data tracking and reporting requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This position requires professional clinical experience. Must have a flexible schedule. The requirements listed below are representative of the knowledge, skill, and/or ability required. 
  • Must be the current or former biological or adoptive parent or person in the parent role who has been the primary caregiver of a child with emotional, behavioral or mental health and/or substance use challenges. 
  • Must have experience navigating Virginia behavioral health systems with their child. 
  • Supervisory or Team Lead experience required.
  • High school diploma or GED; Certified Peer Support Specialist or Wraparound Facilitator Certification a plus.
  • Must be a self-starter who possesses strong interpersonal skills
  • Excellent written and verbal communication skills with demonstrated ability to build rapport with staff, clients, internal and external providers.
  • Ability to learn quickly Electronic Health Record (EHR) software.
  • Highly organized.
  • High degree of empathy toward individuals with serious mental illness with the ability to connect with individuals of diverse ethnic and cultural backgrounds
  • Ability to work occasional early evening and/or weekend hours which may be scheduled.
    • Salary: $45,000 Salaried, Exempt
    • Schedule: Monday -Friday 8:30am -4:30pmEXPECTATIONS REGARDING QUALITY OF WORK:
      • Ability to supervise a team of Family Support Partners to ensure delivery of effective Family Support Partners services to the community.
      • Ability to articulate the experience and appropriate perspective of a parent/caregiver of a child with complex needs and provide support to other families with similar challenges.
      • Ability to engage and collaborate with people from diverse backgrounds, maintaining a nonjudgmental attitude towards youth, families, and professionals.
      • Ability to provide supervision and work as part of a team. 
      • Ability to review and approve documentation in timely manner.
      • Ability to be flexible and adapt to change, as well as respond to crises. 
      • Ability to follow the policies and procedures of PRS and client agencies. If this sounds like a job for you, please complete an application now! At PRS, we have been recognized as one of the 50 Best Nonprofits to Work for in the U.S. and we are growing! Our vision is to change and save lives in our community by empowering hope, safety, recovery, wellness, independence, and community integration for adults living with behavioral health care challenges."Changing Lives. Saving Lives."Equal Opportunity Employer. Committed to Diversity, Equity, and Inclusion
        
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Keywords: PRS Inc., Washington DC , Family Peer Support Partner -Team Lead (FPSP), Other , Fairfax, DC