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Operations and Fulfillment Coordinator

Company: Wellfound Foods
Location: Washington
Posted on: May 16, 2022

Job Description:

Who We Are

Wellfound Foods is a next-generation grab-and-go food company based in Washington, D.C. We believe you should never have to compromise quality for convenience which is why we're building a network of tech-enabled vending machines - we call them SmartMarkets - and retail partners to provide 24/7 access to delicious, fresh craveable meals and snacks.

Why Work for Wellfound?

What really makes Wellfound stand out as a great place to work is our people. Ambitious, motivated, friendly, and foodies at heart - these are just a few of the words and phrases that describe our team. Amazing quality is at the cornerstone of everything we do, and our team members exemplify this value.

The Role

We are hiring an Operations & Logistics Coordinator to assist in managing the day-to-day operations at Wellfound. Specifically, this individual will own the successful flow of meals from fulfillment to distribution, monitor our machines in the cloud to maximize uptime, and resolve issues related to downtime. This role will work across various teams including culinary production, kiosk operations, food safety and quality, and facilities to ensure the smooth operation of the business. If you are a sharp, motivated intrapreneur who loves organization, owning projects and constantly improving processes then this might be the role for you.

We are committed to promoting from within so for the right candidate this position could be the beginning of a dynamic career in a fast-growing food-tech company. This role will report directly to the COO.

Major Responsibilities:

  • Manage the fulfillment process including preparing and packing outgoing orders (must be able to stand for 4 hours at a time and lift up to 50 lbs).
  • Work with the COO to establish OKRs and KPIs for fulfillment then coach your team to meet those goals. Stay on top of best practices in fulfillment and apply that knowledge to optimize our fulfillment processes.
  • Work with the operations team to monitor machines from the cloud to maximize downtime and out-of-stocks.
  • Manage packaging inventory and maintain a clean, organized warehouse.
  • Coordinate with and serve as the first point of contact for our 3PL partners and field technicians.

    Desired Experience and Skills:
    • Excellent organizational, verbal and written communications skills
    • Incredible ability to multitask
    • Strong problem solving skills
    • Excellent customer service skills.
    • Proficient in Excel
    • The ability to operate in ambiguous situations and be flexible as the organization changes and grows
    • 2+ years of experience relevant to the above, desired but not required.

      Compensation and Benefits:
      • Competitive salary
      • Paid Time Off
      • Company-sponsored health, dental and vision benefits
      • 401K
      • Opportunity for growth and professional development
      • Daily enjoyment of Wellfound meals.

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Keywords: Wellfound Foods, Washington DC , Operations and Fulfillment Coordinator, Other , Washington, DC

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