CSR I (Fairfax City)
Company: TD Bank
Location: Fairfax
Posted on: May 16, 2022
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Job Description:
About TD Bank, America's Most Convenient Bank - TD Bank,
America's Most Convenient Bank, is one of the 10 largest banks in
the U.S., providing more than 8 million customers with a full range
of retail, small business and commercial banking products and
services at approximately 1,300 convenient locations throughout the
Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In
addition, TD Bank and its subsidiaries offer customized private
banking and wealth management services through TD Wealth -, and
vehicle financing and dealer commercial services through TD Auto
Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn
more, visit . Find TD Bank on Facebook at and on Twitter at TD
Bank, America's Most Convenient Bank, is a member of TD Bank Group
and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a
top 10 financial services company in North America. The
Toronto-Dominion Bank trades on the New York and Toronto stock
exchanges under the ticker symbol "TD". To learn more, visit .The
Customer Service Representative I delivers a legendary Customer
Experience while providing solutions and referrals for TD products
and services to new and existing Customers. Consistently executes
appropriate behaviors to deliver a Legendary Customer experience in
the StoreConducts needs-based conversations and offers financial
solutions to meet our Customers' needs Makes quality referrals to
appropriate partners Responsible for meeting individual performance
metricsResponsible for making sound decisions and timely problem
resolutionProactively reaches out to Customers to deepen
relationships through needs-based conversationsPerforms a broad
range of tasks of varying complexity and scopeParticipates in
opening and closing Store proceduresOpens accounts and related
servicesOriginates loan applications, prepares documents and
conducts loan closingsHigh School diploma or GED1+ years of related
experience requiredSuperior Customer Service skillsTeller
experience (Preferred)Strong organizational skills to handle
multiple tasks in a fast-paced environmentExcellent communication
skills with ability to be concise, clear and consistentDemonstrated
ability to schedule and prioritize workDemonstrated ability to work
independently and within deadlinesSound judgment in decision making
and problem solvingProficient in Microsoft OfficeNotary License
(Preferred)At TD, we are committed to fostering an inclusive,
accessible environment, where all employees and customers feel
valued, respected and supported. We are dedicated to building a
workforce that reflects the diversity of our customers and
communities in which we live in and serve, and creating an
environment where every employee has the opportunity to reach their
potential. If you are a candidate with a disability and need an
accommodation to complete the application process, email the TD
Bank US Workplace Accommodations Program at . Include your full
name, best way to reach you, and the accommodation needed to assist
you with the application
process.EOE/Minorities/Females/Veterans/Individuals with
Disabilities/Sexual Orientation/Gender Identity.
Keywords: TD Bank, Washington DC , CSR I (Fairfax City), Other , Fairfax, DC
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