Remote Customer Advocate

Company: 4Patriots
Location: Washington
Posted on: November 23, 2021

Job Description:

Customer Service Super Star! 4Patriots.com $17 per hour

Do you want to work for a stable yet growing company that is FUN and EXCITING?! We're not your typical stuffy call center. We like to have fun at work while also providing white glove service to our wonderful customers. Come work at a place where you will be treated like family, and have a great team that is always supporting you. FULLY REMOTE!

We are looking for some great people who love helping our customers. You should enjoy making people smile, their day a little brighter and have a passion for our products. This position is fully remote and we are offering a fantastic customer advocate position. Schedules can vary, but examples of current need is 10am-7pm, 11am-8pm. All Central Time shifts. Weekends are required.

TRAINING CLASS 12/06/21 MUST BE ABLE TO ATTEND THIS PAID TRAINING SESSIONS FOR 3 WEEKS REMOTELY.

Equipment provided after training is passed!

MUST LIVE in one of the following states to be considered:

Wisconsin

Florida

Idaho

Ohio

Georgia

Virginia

Tennessee

North Carolina

Pennsylvania

Nebraska

Utah

IMPORTANT!- MUST be able to pass a background check, including a credit check. (No bankruptcies in the last 7 years, no collections in the past 12 months for $2500 or more in NON medical debt, no major collections, etc)

If helping people makes you feel all warm and fuzzy inside, then this customer advocate position might just be for you. We need go-getters with servant's hearts to work answering inbound calls & emails from our customers. These will vary from helping customers with sales, to seeing where a shipment is, researching when something did not go great, or handling general complaints.

Who We Are:

4Patriots is a fast-growing, nationally recognized direct-to-consumer brand focused on offering high-quality products across multiple categories including camping & outdoor, emergency preparedness and health & wellness. The company is powered by an adaptable, results-focused, data-driven team in a culture that empowers great people to do their best work.

The ideal customer service representative candidate will possess exceptional interpersonal and communication skills and must be able to think outside of the box to provide our customers with unique solutions. Successful candidates will also have excellent time-management skills and the ability to multitask. Since sometimes in any customer service or sales position, we might get not-so-happy people, it's important you can handle these interactions with empathy and not take it personally! Relationship building and sales experience are essential for this position.

Click on our sites below to learn a little more about us and watch our video to see if you would be a great match for 4Patriots/ Patriot Health Alliance!

https://4patriots.com/pages/about-us

www.patriothealthstore.com

Awesome if you have:
Customer service experience, and actually love to help!
Requires intermediate software and computer knowledge, strong Web/system navigational experience, and the ability to pick up new technology quickly
Ability to think critically and use problem-solving skills to identify the root issues of problems
Ability to work independently, adhere to work schedule and manage regular duties with minimal supervision from home
A home office environment that is quiet and free from distraction
High-speed reliable Internet access
Participate in individual and team training and meetings to ensure knowledge is up-to-date
Web camera for video calls/team meetings.

Extra Awesome:
Experience working remote successfully in the past
Previous sales experience
Exceptional writing abilities to provide clear and empathetic customer support through email and chat.

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Keywords: 4Patriots, Washington DC , Remote Customer Advocate, Other , Washington, DC