Associate PT - Old Branch Ave Splash In
Company: The Wills Group - Dash In
Posted on: November 23, 2021
At Splash In, we strive to be a car wash with a purpose. An
estimated 304 million gallons of water is used daily for car washes
around the world. We're changing this with our mission to be the
best eco-friendly and water-efficient exterior wash that's friendly
on your wallet and our planet.The Splash In Crew Member position
requires a bright personality with an eagerness to learn about
Splash In Operations; customer service, car wash equipment and
chemistry, general maintenance, appearance and cleanliness
requirements, cash and inventory controls, and all other store
functions. This role collaborates with the Clinton Tunnel Manager,
Assistant Manager, and other Customer Associates.Success in this
position will be measured by customer satisfaction, punctuality,
ability to solve problems, works well with others, site
performance, operational stewardship, and appearance and
- Customer Service - Cross train for Greeter, Loader, Unloader,
and Cashier to gain knowledge of all positions to address customer
questions and concerns and be able to fill in for other associates
when needed. Membership sales will be a key function for the
- Operational Up-time - The Customer Associates will perform
preventive and general maintenance and repair on the equipment,
enter eM+ vendor tickets when necessary, solve problems, remove
snow and ice, collect trash and debris, maintain the vacuum system
- Reconciliation - Operate and be able to train other associates
on POS systems, registers, cash management, inventory, supplies,
invoices, and damage claim reporting as necessary.
- Punctuality, Hygiene, and Diversity - The Customer Associate
needs to own the accountability for arriving early and potentially
staying past shifts. Personal hygiene standards need to be embraced
and met daily, and the customer associates must perform well with
diverse teammates and customers.
- Appearance and Cleanliness - Take pride in maintaining strict
image standards for the overall lot and car wash building and
equipment. Daily maintenance schedule to include vacuum area, wash
bay, equipment room, landscaping, trash, restrooms, and general
vicinity. Name tags and uniforms should be clean and neat, and
placed in the washer and dryer as necessary.
- Administration - The Customer Associate is responsible for
managing their paperwork, benefits, and time off requests as well
as the organization of their work station area.Required
- High School Diploma or equivalent or military background, is
- Experience in customer service and sales.
- Ability to be in outdoor elements assisting customers and up
selling products on our lot.
- Capable of lifting 30 lbs.#LP123
Keywords: The Wills Group - Dash In, Washington DC , Associate PT - Old Branch Ave Splash In, Other , Clinton, DC
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