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Support and Tools - Software Engineering - Manager-102726

Company: Fannie Mae
Location: Vienna
Posted on: September 16, 2021

Job Description:

Company Description

At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career.

 

 

Job Description

As a valued leader on our team, you will manage the work of a team designing, producing, testing, or implementing software, technology, or processes, as well as create and maintain IT architecture, large scale data stores, and cloud-based systems.

THE IMPACT YOU WILL MAKE
The Support and Tools - Software Engineering - Manager role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

 

 

  • Determine the needs of diverse and complex customer groups requiring applied understanding of strategic issues of importance to the function/initiative.
  • Plan and direct the work of the team as they design and develop software solutions to meet needs.
  • Ensure teams use a process-driven approach in designing solutions.
  • Oversee the implementation of new software technology.
  • Oversee the effective and efficient maintenance of existing software.

 

Qualifications

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences

 

  • 6 years


Desired Experiences

  • Bachelor degree or equivalent

 

 


Skills

The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.
Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
The group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
Experience defining and managing changes to documents, code, computer programs, websites, and other files to enable collaboration and ensure teams are working from the latest version
Collective capabilities for leadership, including leading teams, giving feedback, facilitating meetings, and coaching and mentoring
Experience gathering accurate information to explain concepts and answer critical questions
Adept at managing project plans, resources, and people to ensure successful project completion
Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
Expertise in developing websites for hosting via intranet or Internet, which may also include web design, web content development, scripting, and/or network security configuration
The group of skills related to Product Testing including testing and evaluating software, usability testing, UAT, and using relevant product testing technology
Ability to frame ideas as systems and analyzing the inputs, outputs, and process
Skilled in cloud technologies and cloud computing
Experience using software and computer systems' architectural principles to integrate enterprise computer applications such as xMatters, AWS Application Integration, or WebSphere
Ability to transform business processes using BPA, RPA, or other technology-enabled automation
Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC
Skilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information
The group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.
Skilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BI
The group of skills related to Learning and Training including conducting, developing, and evaluating training, instructional design, and learning management systems
Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes
The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict
Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS
The group of skills related to Programming including coding, debugging, and using relevant programming languages
The group of skills related to Operational Excellence including improving and overseeing operations
Determining causes of operating errors and taking corrective action

Tools

Skilled in using Selenium for testing
Skilled in Docker
Skilled in JavaScript
Skilled in Excel
Skilled in XML
Skilled in Amazon Web Services (AWS) offerings, development, and networking platforms
Skilled in ServiceNow to manage digital workflows
Experience using APIs for developing or programming software
Experience using BitBucket
Skilled in JSON
Skilled in Jenkins
Skilled in using UNIX
Skilled in Oracle PL SQL
Skilled in CSS
Skilled in HTML
Skilled in SQL
Experience running, monitoring, and updating LMS
Experience using JIRA
Skilled in Tableau
Skilled in Java
Experience using Salesforce CRM
Skilled in using Cucumber for supporting Behavior Driven Development (BDD)

 

 

 

Additional Information

Additional skills and tools:

Skills

 

 

  • Skilled in cloud technologies and cloud computing
  • Programming including coding, debugging, and using relevant programming languages
  • Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.
  • Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.
  • Experience helping an organization to plan and manage change in effort to meet strategic objectives
  • Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
  • Skilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information
  • Collective capabilities for leadership, including leading teams, giving feedback, facilitating meetings, and coaching and mentoring
  • Ability to frame ideas as systems and analyzing the inputs, outputs, and process
  • Determining causes of operating errors and taking corrective action
  • Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes
  • Experience gathering accurate information to explain concepts and answer critical questions
  • Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.
  • Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand

 

 

Tools

 

  • AWS (cloud)
  • Microservices
  • DevOps automation
  • Python
  • Shell Scripting
  • APIs for developing or programming software
  • JavaScript
  • JIRA
  • Jenkins
  • UrbanCode
  • BitBucket
  • Java
  • JSON
  • CSS
  • SQL
  • UNIX

 


The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@fanniemae.com.
 

 

 

Keywords: Fannie Mae, Washington DC , Support and Tools - Software Engineering - Manager-102726, Other , Vienna, DC

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