IEC Entity Service Manager
Posted on: September 14, 2021
The IEC Entity Service Manager will work as part of an elite and
agile team responsible for the end-to-end Change, Release and
Configuration Management services for all mission critical
production capabilities across the entire enterprise to include
workstations across multiple classification enclaves, isolated
mission partner networks and stand-alone systems. The Service
Manager provides a proactive role for the Application Lifecycle
Model (ALM) from the discovery through retirement phases by
providing upfront engineering, source gathering, as well as the
coordinating of the development and testing of any new software
applications and settings. Service Managers are responsible for the
interaction with the customer and should possess a fundamental
knowledge of Geospatial Exploitation, and Enterprise applications
as well as a comprehensive understanding of the DoD/IC agencies
mission. The successful candidate will need to be able to prepare
technical documentation accurately depicting customer requirements,
issues, and/or concerns.
Essential Duties and Responsibilities: (Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions of this position):
Prepares project plans consistent with LCM (system requirements,
schedules, acquisition, implementation, testing) using appropriate
Define new requirements to include dependencies not limited to
mission product specifications, server reach back, other
applications, identifying source code, and Operating System.
Develop technical profile to include capturing and identifying
packaging configurations, hardware dependencies, and custom
configurations that are necessary.
Supports test and verification activities with ISP/ASP/NTO.
Addresses critical risk/trouble issues with RCAs and various
Ability to lead and work effectively across multiple team
members or teams within organizational boundaries.
Ability to successfully manage multiple tasks at multiple
locations and multiple deadlines.
Must be able to communicate effectively (written and oral)
across multiple teams and with senior company and customer
Understanding of the Application Lifecycle Model (ALM)
Identify Entity requirements and plan based on customer needs,
technology, interfaces and operational considerations.
Conducts trade studies and provides recommendations for product
Experienced in systems operations and specific tools to optimize
Proficient in determining impacts of system changes using models
or simulation to determine expectations.
Knowledge of multiple mature and some emerging technologies.
Understands “big picture” and applies that knowledge across
Reporting and helping to manage the IEC service’s workstations
and back-end infrastructure.
Education & Experience:
***CANDIDATE MUST REPORT TO WORK EVERY DAY. NO
OPTION TO TELEWORK.****
External Referral Bonus:
External Referral Bonus $:
Potential for Telework:
Clearance Level Required:
Scheduled Weekly Hours:
Keywords: Leidos, Washington DC , IEC Entity Service Manager, Other , Springfield, DC
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