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Assistant General Manager

Company: Transdevna
Location: Lorton
Posted on: July 22, 2021

Job Description:

Overview: The Assistant General Manager (AGM) reports to the General Manager and is responsible for oversight of operations. This position supervises day-to-day operations, performs professional and administrative work in planning, directing, controlling and evaluating the offices, operations, and programs of the transit system. The AGM is responsible for daily and monthly reports and administering and documenting discipline in keeping with the Discipline Code. In addition, the AGM prepares proposals for labor negotiations and attends client meetings as required.


  • Provides guidance and supervision to the WMATA fixed route operating location. Assists with the establishing business unit goals and financial performance criteria for operating locations.
  • Effectively communicates with employees concerning location and company goals, objectives and policies. Coordinates frequently with staff to maintain continuity in policies and procedures.
  • Assists with daily operations and other issues.
  • Oversees compliance with labor contracts and ensures cost beneficial resolutions regarding labor/employee grievances. Maintains Equal Employment Opportunity compliance and reporting.
  • Ensures all safety-related company policies and procedures are adhered to within assigned area.
  • Maintains contacts with key customers to ensure overall enhancement of service levels, addressing and resolving service issues, while maintaining or improving service.
  • Assists with establishing performance and other goals. Assists with planning and coordinating strategic manpower issues.
  • Identifies areas for training improvement within the division and reports findings to the GM.
  • Manages relationships with employees, externally with customers, suppliers, and contractors, industry associations, the community, politicians, regulatory agencies, and the media.
  • At the direction of the General Manager, assists with compliance of all safety training/standards and requirements to include drug and alcohol training/testing.
  • In conjunction with the General Managers and the Regional Vice President, develops annual capital and operating budgets and plans, provides ongoing monitoring of results and achievements of targets. Responsible for attainment of business and financial objectives and asset management.
  • Assists in the development and oversight of bid workups and analysis and participates in the bid process.
  • Prepares necessary reports and ensures senior management and support staffs are informed on business issues and pertinent matters.
  • Assists with the set up of operations departments for contract start-ups within assigned region or as needed.
  • Other duties as assigned by management to ensure the smooth operation of the region.
Qualifications: Education and Experience:
  • Bachelor's Degree or equivalent knowledge in Business Administration, Logistics, or Transportation.
  • 3+ years operations management or transportation/safety experience.
  • 3+ years' experience working with fixed route operation.
  • Proven experience developing various reports.
  • Labor relations experience, inclusive of contract negotiations and arbitrations.
  • Proven experience dealing with state and local government.
  • Business development experience.
  • Cost control and financial/budget experience handling multiple locations.

Necessary Knowledge, Skills and Abilities:

  • Knowledge of federal and state employment laws (FTA, FMCSR, Title VII, OSHA, etc.).
  • Excellent communication skills both written and verbal.
  • Highly organized with ability to handle multiple projects simultaneously while exceeding established goals and objectives.
  • Must be able to demonstrate poise, tact, diplomacy and possess good judgment and discretion.
  • Excellent presentation skills required.
  • Excellent customer service and interpersonal skills.
  • Must be detail oriented and possess effective time management skills.
  • Must be a self-starter and highly motivated.
  • Must be proficient in Microsoft Office software packages.
  • Trapeze and VDS experience helpful.
  • Over 50% travel predominately within assigned location.The physical demands described here are representatives of those that must be met by the employee to successful perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

  • 50% of work is accomplished in doors and in air conditioned or well-ventilated facilities.
  • 50% of work is accomplished outside of the facility.
  • Performs physical activities that require considerable use of the arms, repetitive hand-wrist motion, and legs and moving the whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
  • May be required to lift up to 50 pounds.
  • Exposure to heavy traffic areas while performing the duties of the job.
  • Exposure to considerable amounts of dust, vehicle fumes and noise.
  • Must be able to work outside in various weather conditions.
  • Must be able to travel for company training, meeting or support missions.

About Transdev:

Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities. www.transdevna.com

For more information please visit our website at www.transdevna.com/careers

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm

Drug free workplace

If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check

Keywords: Transdevna, Washington DC , Assistant General Manager, Other , Lorton, DC

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