Senior Software Engineer (NLP) – Comcast Applied AI & Discovery

Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Are you interested in solving natural language problems that involve speech and text utterances from millions of customers and hundreds of thousands of video content? Do you have experience in building large-scale speech, natural language processing (NLP) and machine learning systems? Do you want to conduct industry-leading applied research to create voice assistants to help millions of households interact with video and music content on their TV, PC, Phone, and Mobile devices as well as solve problems without human intervention?

Job Description

As a software developer, you will work to add new features and improve existing features of the systems that support our content discovery experience. You will collaborate with developers in small, autonomous teams to build systems that are used by millions of people every day. You would be part of our rapidly growing Applied AI research and engineering team that is responsible for the full stack and operationalization of high-profile products and services at Comcast.

Core Responsibilities:

• Lead a team responsible for designing, implementing and delivering NLP systems focusing on the customer care domain.

• Lead and develop new initiatives within our product organization, to include planning and implementing new features for flagship products like the Xfinity voice remote, SkyQ voice remote and the Xfinity Assistant.

• Architect and develop web services at a large scale that handle millions of requests per day.

• Design, develop, test and deploy REST services that support integration between our NLP system and other online services.

• Serve as technical contact and liaison for our internal customers and business partners.

• Help solve complex distributed systems, find problems and implement solutions.

Nice to have:

• You understand the fundamentals of NLP, ML, deep learning, optimization techniques and evaluation methodologies.

• You have experience as a tech lead for small cross-functional teams.

• You are passionate about developing production-ready high-quality software.

• You are good at researching ideas and formulating creative solutions to complex problems.

• You are comfortable communicating sophisticated ideas to broad audiences.

• You have experience as a Software Engineer/Developer

• You are proficient with programming languages like Java, Python, Scala and Kotlin

• You are familiar with a production tech stack including micro service frameworks (e.g., Spring Boot), container systems (e.g., Docker, Docker Swarm and Kubernetes), CI/CD tools (e.g., Jenkins), Cloud-managed services (e.g., EC2, S3, Lambda, Kinesis, etc.)

Education

Bachelor's Degree

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.