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Systems/O365 Administrator

Company: OSC Edge
Location: Washington
Posted on: June 12, 2021

Job Description:

As a Systems Administrator, the individual will be responsible for installing, supporting, and maintaining servers and workstations in a client/server environment. In this role, the Administrator will provide Tier I and II level support by maintaining and operating IT Support in a military systems environment. In addition, the individual must work proactively to perform the duties necessary to mitigate the disruption of services, responding to outages and resolve problems promptly.

This full-time position requires a physical presence at the worksite.



  • Maintains and manages the IT server and systems infrastructure

  • Manages and troubleshoots Windows Active Directory, Group Policy Objects (GPOs), and Domain Name System (DNS)

  • Manages Microsoft operating systems Windows Servers, both legacy and current

  • Writes scripts in PowerShell, LUA, etc.

  • Manages system backups and administer virtual environments

  • Provides support in the deployment and configuration of servers and workstations

  • Analyzes, troubleshoots, and configures hardware and software

  • Deploys vendor updates, security patches, STIGS, IAVAs, etc.

  • Performs systems performance diagnoses and scalability assessment activities

  • Manages and troubleshoots messaging protocols and operations with Microsoft Exchange, both legacy and current

  • Applies best industry practices in compliance with security and DISA guidelines

  • Develops and maintains network documentation, such as topology diagrams, circuit/equipment inventories and configuration reports

  • Supports IT Service Management (ITSM) suites and support to include: Asset management, configuration management, and change management; Provide support to knowledge management, visualization, process mapping, the Joint Operational Planning Process, development, and implementation IT Systems in a government/military environment.

  • Installs and upgrades computer components and software, manages virtual servers, and integrates automation processes

  • Troubleshoots hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues

  • Performs and implements appropriate processes for data protection, disaster recovery, and failover procedures

  • Serves as escalation point for desktop and service desk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions

  • Responsible for capacity, storage planning, and database performance

  • Performs other tasks as required by OSC and the Government contracting office

Required Qualifications/Education and Experience

  • Must have a minimum of 3 years of Systems Administrator, database, or network administration experience

  • Must have an active Security + Certification

  • MCSA, MCSE, MCA, MCP or equivalent is required

  • IT certifications in Linux, Microsoft, or other network related fields is a plus

  • Must have O365 Technical Support Experience

  • Working knowledge of virtualization, VMWare, or equivalent

  • Strong knowledge of systems and networking software, hardware, and networking protocols

  • Experience with scripting and automation tools

  • A proven track record of developing and implementing IT strategy, plans, and SOPs

  • Strong knowledge of implementing helpdesk and IT operations best practices, including knowledge of security, storage, data protection, and disaster recovery protocols

  • Must have a Public Trust Clearance or higher clearance

Equal Employment Opportunity/M/F/disability/protected veteran status

Keywords: OSC Edge, Washington DC , Systems/O365 Administrator, Other , Washington, DC

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