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Global Program Manager, Sales Effectiveness & Capability (Remote)

Company: Skillsoft
Location: Washington
Posted on: June 12, 2021

Job Description:

Global Program Manager, Sales Effectiveness & Capability (Remote)

At Skillsoft, we are all about making work matter. We believe every team member has the potential to be AMAZING. We are bold, sharp, driven and most of all, real. Join us in our quest to democratize learning and help individuals unleash their edge.


As an integral part of Skillsoft's fast-growing business, the Global Program Manager, Sales Effectiveness & Capability (Remote) will design and manage data-driven sales training programs for the global sales organization.


  • Manage, develop, and administer sales capability programs that effectively engage, teach, and drive sales results through outcome-based learning.
  • Define and document global performance standards.
  • Conduct top-producer analyses and use other data to inform program design and content.
  • Manage key partnerships (internal and external) to deliver skills-focused content, assets, and resources, including case studies, customer stories, heroes journeys, playbooks, ROI tools, etc.
  • Create measurement structures that objectively evaluate Account Executives' ability to deliver persuasive C-level presentations and value-driven proposals in partnership with Sales.
  • Evaluate programs' effectiveness by identifying and tracking key metrics and key performance indicators (KPIs) that drive rep productivity.
  • Work with cross-functional teams to align on initiatives, product updates, and business priorities and continuously update programs accordingly.
  • Identify performance gaps within the sales organization and design programs to improve and influence results, working closely with sales leaders.
  • Engage cross-functional subject matter experts to share expertise in programs as needed while continuously improving the field knowledge transfer and learning needs.
  • Manage the use of relevant learning and development tools and software while optimizing Skillsoft ecosystem
  • Partner with vendors as required to align strategy and deliver programs in support of sales capability needs.
  • Maintain program measurement strategy to articulate value to stakeholders as needed.
  • Assist in the development and execution of sales organization rewards and recognition strategy.


  • 5+ years of learning and development experience, knowledge of core sales skills, and a passion for adult learning
  • Experience managing complex, cross-functional projects or programs in a fast-paced environment
  • Ability to develop KPIs for business goals, process improvement projects, and program management
  • Expertise in process improvement and change management, along with the ability to stay flexible through growth and change
  • Ability to create and execute strategic plans and transform visions and concepts into structured action plans with measurable results
  • Effective and persuasive written and verbal communication skills with the ability to lead senior-level professionals without direct authority.


Personally Accountable for Team Success. We unleash our edge together.

Confident Achievers. We are bold.

Intellectually Curious. We are sharp.

Adaptable, Agile & Resilient. We are driven.

Customer First. We are real.


Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.

Skillsoft and SumTotal are partners to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, and the SumTotal suite for Talent Development, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com.

Thank you for taking the time to learn more about us.

If this opportunity intrigues you, we would love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law.

Keywords: Skillsoft, Washington DC , Global Program Manager, Sales Effectiveness & Capability (Remote), Other , Washington, DC

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