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Associate Product Manager

Company: Kastle Systems
Location: Falls Church
Posted on: June 12, 2021

Job Description:

Overview

Join the leader in providing smarter solutions for a safer world.

Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. With delivering a world class customer experience driving everything we do, Kastle's mission is to be our customers' best service provider and to make their security the most effective, efficient, and convenient it can be. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.

At Kastle, our products make spaces safer, smarter and more convenient. Our Product team is responsible for designing and driving the vision and strategy for these products and platforms. Across the last four decades, Kastle products have been at the forefront of innovation, expanding the definition of security. As technologies evolve from physical solutions to digital ones, our mission stays the same. Our Product team is looking for an Associate Product Manager for Kastle Video as part of Kastle's growing portfolio of products and services.

The Associate Product Manager is critical member of the Kastle Product team and will report to the Director of Product Management. In support of Kastle's overall business goals, you will be responsible for researching the needs of Kastle clients and internal stakeholder groups as it relates to your product. You will contribute to product strategy and support product rollouts across the Kastle organization's multiple regions. You will own product operations, process improvements and training to drive product understanding and adoption. You will collaborate with cross-functional teams to ensure a compelling Kastle product experience that provides value to clients.

Responsibilities

  • Contribute to the product roadmap for Kastle Video based on client feedback and utilization
  • Drive internal stakeholder understanding and product adoption
  • Create documentation, training material and marketing collateral
  • Function as subject matter expert on your product, providing support to the organization as needed
  • Analyze competition within the security, safety and access control industry
  • Manage any integration work directly with engineering teams through to successful release.
  • Serve as the primary point person for all related communication around product provisioning and fulfillment for both internal and external parties.
  • Suggest product enhancements to improve user experience
  • Document detailed product requirements, use cases, mock-ups and flows
  • Collaborate with cross-functional teams composed of product, UX, engineering, QA, revenue, marketing, operations and customer service
  • Measure product utilization and create reports

Qualifications

  • Bachelor's degree in Computer Science, Engineering, Business or related field
  • Two years experience in Marketing, Technology, Product Development or similar role
  • Entrepreneurial thinking, passion, creating clarity from ambiguity
  • Exceptional communication and interpersonal skills
  • Strong time management skills
  • Ablilty to learn product/project management tools such as JIRA and experience in an Agile environment

Other Eligibility Requirements

  • Must be able to meet and maintain various certifications, licenses and/or registrations, in accordance with applicable state laws and as required by the electronic security regulations in the state (s) worked.
  • Must be willing to participate in and pass the company's pre-employment screening process including a background investigation and drug screening.
  • Must continue to maintain a safe driving record and valid driver's license to fulfill the travel requirements of this position.

Company Overview

Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle's mission is to be our customers' best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.

Equal Opportunity Statement

At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.

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Keywords: Kastle Systems, Washington DC , Associate Product Manager, Other , Falls Church, DC

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