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Technical Writer (Unit 42)- Remote Opportunity

Company: Palo Alto Networks Inc.
Location: Washington
Posted on: June 12, 2021

Job Description:

Company Description

At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish - but we're not here for easy. We're here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Unit 42 Consulting is Palo Alto Network's security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is comprised of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients' security posture.

Job Description

Responsibilities for the Technical Writer include but not limited to:

  • Review investigative and expert reports on behalf of the firm to ensure that the appropriate information is included and that reports meet the group's standards for quality and adhere to the brand and style guidelines.

  • Create new documentation and ensure its continued maintenance, including Unit 42 Standard Operating Procedures ("SOPs"), process flows, client reports, executive-level briefings, whitepapers, training plans, and other relevant documents.

  • Administer, evaluate, edit, and provide proposals and support of documentation processes necessary to ensure a best-in-class documentation repository consistent with the Unit 42 mission.

  • Collaborate and work closely with consultants, subject matter experts, and other internal stakeholders to create and maintain the highest-quality documentation.

  • Develop and disseminate training materials for enhancing the quality of consultant report writing and increasing awareness of and compliance with report review processes.

  • Maintaining existing and future report templates.


Qualifications for the Technical Writer include:

  • Two + years of experience with Cybersecurity communications language and subject matter is desired or other relevant technical writing experience

  • Proven experience in working in a fast-paced, agile environment with ability to meet tight deadlines

  • Ability to convert unstructured information into structured documents in a clear and concise manner including proper layout, style, grammar, etc.

  • Ability to be a creative and proactive strategic thinker while engaged in a fast-paced environment

  • Proficient in preparing and interpreting flowcharts, and schedules and creating detailed processes

  • Excellent communication and organizational skills, including multitasking and time management

  • Proficient in Microsoft Word and Google Docs

Additional Information

Our Commitment:

We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Keywords: Palo Alto Networks Inc., Washington DC , Technical Writer (Unit 42)- Remote Opportunity, Other , Washington, DC

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