WashingtonRecruiter Since 2001
the smart solution for Washington DC jobs

Crisis Hotline Counselor

Company: The Sante Group
Location: Lanham
Posted on: June 12, 2021

Job Description:

About Us:

The Sante Group is a dynamic leader in community-based behavioral health services. We offer rapid response and compassionate care to individuals or groups through comprehensive mental health services. We have a passion for providing empathetic, and potentially life-saving, care to help individuals heal, recover, and thrive.

We are seeking a Part-Time Phone Counselor to join our team in Prince George's County, Maryland. As a phone counselor you will triage at-risk clients through emergency services over the telephone or chat modalities. Assist your community through prevention and crisis intervention while evaluating needs, assessing risks, providing goal-directed counseling and crisis planning. We encourage recent graduates to apply!

Essential Functions:

  • Conducting lethality assessments and dispatching appropriate resources (police, EMT and/or mobile crisis specialist) when needed
  • Deescalating clients in crisis over the phone and complete environmental risk and safety assessments
  • Developing appropriate and realistic crisis plans and follow up tasks depending on nature and severity of client symptoms
  • Educate individuals about the agencys services, mental health, substance abuse, and available community resources
  • Abide by all federal, state, and local laws and regulations related to confidentiality and protected health information

Required Qualifications:

  • Bachelors Degree in Counseling, Social Work, or related field of study

Preferred Qualifications:

  • Bachelors Degree in Human Services related field and at least two (2) years of proven experience working on a crisis hotline

Salary: $19.00 an hour

COVID-19 Precautions:

  • Personal protective equipment provided and required
  • Social distancing guidelines in place
  • Daily temperature and symptom screenings
  • Sanitizing, disinfecting, and cleaning procedures in place
  • Daily COVID-19 Symptom Screenings

Other Qualifications:

Must be able to work with high-risk consumers who have mental illnesses as well as developmental and physical disabilities. We expect all staff to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance.

The Sant Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. The Sant Group participates in E-Verify.

Keywords: The Sante Group, Washington DC , Crisis Hotline Counselor, Other , Lanham, DC

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account