Product Manager, Manager
Company: Capital One
Location: Mclean
Posted on: June 12, 2021
|
|
|
Job Description:
McLean 2 (19052), United States of America, McLean, Virginia Product Manager, Manager Are you hungry to be at the forefront of innovation, to help
define and create new experiences that will benefit hundreds of
millions of Americans? As a Sr. Product Manager at Capital One, you
will apply your strategic and analytical skills to create and
deliver the best solutions for our customers at a critical point in
the customer's life. You will do it all in a collaborative
environment that values your insight, encourages you to take on new
responsibilities, promotes continuous learning, and rewards
innovation. Our Product Managers play a critical role in achieving
transformation. As a Product Manager with Customer Resiliency, you
will play a lead role in developing strategy and vision to build
the next generation of capabilities that will enable success for
customers impacted by hardships. You will strategize and build
capabilities by partnering with Technology, Operations and product
teams across the enterprise to make this vision come to life. This Product Manager role will focus on understanding the
customer experience, identifying, scoping and developing products
and capabilities to meet that customer's needs. Experience with
consumer market research techniques, familiarity with
customer-centric design thinking principles, along with comfort
analyzing data to understand customer behavior will be important in
this role given the size and criticality of this program. General areas of responsibility: You will lead shaping the post enrollment customer experience
and contribute to the overall Card customer experience and
enablement of Capital One's platform ecosystem by seeking and
applying insights from dependent platforms, apps, and segments -
moving from concepts to prototypes and prototypes to scalable
solutions. Have experience working in cross-functional product teams to
deliver a consumer-focused product Be experienced in human-centered product discovery methods such
as design thinking and service design Blend of strategic and tactical thinking, creative and
analytical reasoning. Strong quantitative background to support
data-informed decision making paired with creative, outside-the-box
thinking and problem-solving approach Track record of defining strategy, creating advocacy/alignment
and being accountable for outcomes Collaborative, team player attitude with the ability to develop
and nurture stakeholder relationships and navigate and influence
the organization Experience & Expertise Experience creating a framework for concept exploration, product
prototyping, iteration and deprecation Leading research and applying research insights throughout the
product development process utilizing human centered design and/or
"Design Thinking" Experience weaving together user benefits, business strategy and
technology into a comprehensive platform capability strategy
(strategy, execution plan, metrics for success) Ability to collaborate closely with architects, designers and
engineers to create platform products Adept at applying Agile development philosophy and practices to
deliver top-tier delivery transparency, efficiency, and
flexibility Basic Qualifications: Preferred Qualifications: At this time, Capital One will not sponsor a new applicant for
employment authorization for this position.
Keywords: Capital One, Washington DC , Product Manager, Manager, Other , Mclean, DC
|
Click
here to apply!
|
