Residential Coordinator (KHFS)

Company: Shelter House
Location: Fairfax
Posted on: May 6, 2021

Job Description:

Title: Residential CoordinatorSchedule: Full Time 4pm-12am Monday - FridayDepartment: Katherine K. Hanley Family ShelterReports to: Assistant Director of Operations (Katherine K. Hanley Family Shelter)FLSA Status: Non- ExemptRate of Pay: $15.14/HourSummary of Position:The Residential Coordinator provides essential 24-hour awake coverage and supervision of the shelter. The Residential Coordinator is the lead person on shift acting as the first point of contact for client needs and support. This position is responsible for crisis intervention, facilities management, ensuring the safe and efficient operation of the front desk and maintaining a positive living environment within the shelter. The residential coordinator will ensure the safety of shelter residents and the property of Shelter House.Duties and Responsibilities:* Ensure the safe functioning of the shelter and maintain a safe environment for clients. Monitor visitor check-in and front desk calls and inquiries* Update the daily log by documenting all interactions with clients and any other significant events in the shelter* Work closely with case managers to support and reinforce the clients service plan and maintain ongoing communication regarding client progress* Complete efficient shift exchange with incoming/outgoing staff and report on the days activities in order to maintain consistency throughout the day* Ensure all documentation pertaining to the Shelter House log is completed and in compliance with agency best practice* Evaluate and provide for basic needs of shelter clients while on shift. Distribute household items, toiletries and other items to clients as needed.* Maintain the dignity and confidentiality of all clients during service delivery* Maintain current knowledge and ability to administer emergency procedures to include building evacuation, health emergencies, and safety management* Conduct assessments and intakes for One-Night-Only families seeking shelter after hours.* Assist with administration of medication delivery and security* Accept donations and support volunteer programs and events in the shelter* Participate in staff meetings and staff training as directed* Ensure compliance with all agency policies and best practices* Proficiently utilize Google Suites applications (email, calendar, drive, docs, etc) as a part of day to day work requirements* Serve as emergency personnel and must report to work as scheduled regardless of circumstances (inclement weather, highway congestion, etc)* Safely utilize Shelter House owned vehicles to drive clients to various locations.* Exemplify the Shelter House core values; Collaboration, Accountability, Respect and Empowerment* Other Duties as assignedQualifications:Required:* A high school diploma or GED* 2+ years of experience in human services* Ability to build strong working relationships with clients and team members* Strong verbal and written communication skills* Valid Drivers License* Willingness work evenings and weekends when neededPreferred:* A bachelors in human services/related field* Experience working in programs serving homeless families* Experience working in a residential environment* Current CPR/First aid certificationPhysical Requirements:* Annual TB Test is required* Ability to sit or stand for long periods* Ability to lift items weighing 10-20 poundsADA Statement: Shelter House will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 Any person in need of an accommodation should contact Human Resources directly for assistance.Equal Opportunity Employer.

Keywords: Shelter House, Washington DC , Residential Coordinator (KHFS), Other , Fairfax, DC